Grab
superapp
MerchantAcquisitionManager
Neural analysis suggests this role is
optimal for mid candidates.
“Merchant Acquisition Manager at Grab. Skills: merchant acquisition, business development, sales, partnerships. Develop and execute strategies to acquire new merchants for GrabMart. Identify new business opportunities”
What You'll Achieve.
Meet or exceed monthly and quarterly targets across new merchant signings, category coverage, and GMV contribution
Industry & Context.
Ability to travel to meet with potential merchants
What They're Looking For.
Must Have
5+ years of experience in business development, sales, or a related field, with a focus on merchant acquisition or partnerships, Proven track record of consistently meeting or exceeding acquisition targets, understanding of the omni-commerce industry, including market trends, competitor activity, and offline retail operations, Ability to travel to meet with potential merchants, Proficiency in CRM software, such as Salesforce, and experience with data analysis and reporting tools
What You'll Do.
Develop and execute strategies to acquire new merchants for GrabMart
Identify new business opportunities
Build relationships with key decision-makers
Negotiate commercial agreements
Manage a pipeline of prospective retail partners
Track progress and ensure consistent follow-up to hit acquisition targets
Analyze retail and quick-commerce trends
and category developments to identify opportunities and refine acquisition strategies
How You'll Work.
Team & Collaboration
Work closely with Marketing, Operations, Product, and Regional teams; Partner closely with Key Account Managers and Partner Operations; Collaborate with cross-functional teams — including Key Account Management, Marketing, Product, and Operations — to ensure a cohesive approach to merchant acquisition and onboarding
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team * The GrabMart Merchant Acquisition team owns the full merchant journey. This journey includes shaping acquisition strategy and curating the right assortment, as well as setting pricing, designing promotions, and driving partner success across our on-demand retail and groceries platform. * We work closely with Marketing, Operations, Product, and Regional teams to deliver standout selection, smart pricing, and best-in-class experiences for our users. * In this role, you'll partner closely with Key Account Managers and Partner Operations. You'll bring strategic retail partners on board, including supermarkets, convenience chains, specialty, lifestyle, and FMCG brands. You'll ensure a seamless onboarding experience together with the KAM team. The Critical Tasks You Will Perform * Develop and execute strategies to acquire new merchants for GrabMart, including identifying new business opportunities, building relationships with key decision-makers, and negotiating commercial agreements. * Manage a pipeline of prospective retail partners, tracking progress and ensuring consistent follow-up to hit acquisition targets. * Collaborate with cross-functional teams — including Key Account Management, Marketing, Product, and Operations — to ensure a cohesive approach to merchant acquisition and onboarding. * Analyze retail and quick-commerce trends, competitor activity, and category developments to identify opportunities and refine acquisition strategies. * Meet or exceed monthly and quarterly target
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