Amazon.com Services LLC

Database Administration, Buying/Planning, worldwide grocery stores

MerchandisingSupportSpecialist

$31–63k Austin, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Merchandising Support Specialist at Amazon.com Services LLC. Skills: Data management, Program execution, Promo support. Perform promo support duties. Validate processing of promo files”

Industry & Context.

Database Administration, Buying/Planning, worldwide grocery stores
Problems you'll solve

Researching data inconsistencies; Troubleshoot discrepancies; Troubleshoot issues; Resolving identified issues

What They're Looking For.

Must Have

High School diploma or equivalent, Knowledge of MS Excel, Word, and Windows Operating Systems, Experience with analytical skills, Attention to detail, Effective communication abilities

Nice to Have

Associate's degree or above, Advanced technical degree, Scanning and validation software abilities

What You'll Do.

Perform promo support duties

Validate processing of promo files

Troubleshoot discrepancies with Marketing and Billing teams

Troubleshoot issues with Excel files

Troubleshoot application anomalies

Improve applications used by purchasing team

Maintain working relationships with suppliers

Maintain working relationships with business partners

Generate reports for recurring reports

Generate reports for ad hoc reports

Provide backup support for Category Managers

Provide backup support for Merchandising Assistants

Provide backup support for Marketing Team

Provide backup support for WFM Team Members

Prepare documentation for cross-functional teams

Prepare reports for cross-functional teams

Recognize gaps in promo processes

Recommend actions to improve promo processes

Collect data and information

Process data and information

Complete data and information on time

Handle higher-level specialist activity

Understand process-related issues

Develop effective solutions for process issues

Respond to stakeholder inquiries

Address stakeholder issues

Resolve stakeholder issues

Research data for internal audits

Provide data for internal audits

Research data for external audits

Provide data for external audits

Mentor new Team Members

How You'll Work.

Team & Collaboration

Company – supplier communication; Internal coordination; Cross-functional teams; Category Merchant Team Members; Team Members; Customers; Partners

Communication Scope

Effective communication

Process & Methodology

Program execution

Full Job Description

Provides administrative, data management, transactional, and program execution support on the Item Management team for Merchandising. Duties are varied but could include: data management, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability, and completion. Ensures effective planning, calendar management, company – supplier communication, and internal coordination. Key job responsibilities • Takes ownership and plays a lead role in performing promo support duties and responsibilities. • Ensures / validates complete and accurate processing of promo files prior to submission. • Leverages understanding of marketing and billing processes to troubleshoot discrepancies and issues with both the Marketing and Billing teams. • Troubleshoots issues with Excel files and application anomalies. • Runs data audits to ensure accurate data alignment. • Contributes to improving applications used by the purchasing team. • Maintains positive and productive working relationships with suppliers and business partners. • Assists in report generation for recurring and ad hoc reports. • Provides backup support for Category Managers, Merchandising Assistants, Marketing Team and other WFM Team Members. • Prepares documentation and reports for cross-functional teams (i.e. Accounting). • Recognizes gaps in promo processes and recommends actions to improve. • Works with Category Merchant Team Members to ensure data and information are collected, processed and completed on time and as per requirements. • Handles higher-level specialist activity. • Works closely with Team Members, customers and partners to understand process-related issues and develop effective solutions. • Responds to stakeholder inquiries by researching, addressing, and resolving identified issues. • Researches and provides data for internal and external audits as required. • Mentors new Team Members when needed. Basic Qualifications: - High School diploma or

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