Mentor

Mentor (South) **Job Title:** Mentor **Location: **London **Salary: **£31,443, plus uncapped commission **Hours: **40 hours per week Monday - Friday Luxion Group is looking for a driven and experienced Field-Based Mentor to support and develop our Frontline Customer Support agents across the London area. This is a field-based role where you’ll engage directly with customers while also coaching and mentoring new and existing team members. You’ll play a key role in shaping high-performing agents and ensuring a customer first mindset across your region. **What part can you play in making a difference?** As part of our Field Sales team, you will be the first point of contact for our door-to-door agents. Following a new agent training period, you will be supporting, coaching, and developing the agents for their first four weeks with us. As a Mentor you will conduct 1-2-1’s with new and existing agents, identify and implement development plans to ensure our agents exceed their targets. You will liaise with your Area Sales Manager on individual and team performances and deputise in their absence. **What do we need from you?** As an experienced sales individual with a door-to-door background, you will be approachable and adaptable and willing to roll up your sleeves when needed. You will need to be a good communicator both verbally and written, with the ability to manage and prioritise your own workload. A full UK driving licence is required due to the travel requirements. A work vehicle is provided, for business use only. **The Important Things!** Join a company that truly invests in you. Enjoy clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workp