Winning Assistants
Healthcare
MentalHealthMedicalReceptionist&BillingVirtualAssistant
“Mental Health Medical Receptionist & Billing Virtual Assistant at Winning Assistants. Skills: Patient scheduling, Billing, Insurance verification. Answer incoming patient phone calls professionally and courteously. Schedule patient appointments”
Industry & Context.
Reliable laptop or desktop computer, High-speed internet (minimum 25 Mbps), Noise-canceling headset, Webcam for virtual meetings, Quiet, professional environment
What They're Looking For.
Must Have
Proficient in speaking and writing English very clearly, Relevant work experience, Submit NBI clearance and/or Local Police Clearance background check before onboarding, Available for video meetings with camera on
Nice to Have
Previous healthcare, medical office, or patient-facing experience, Experience with billing, prior authorizations, or insurance verification, Experience with Tebra, Mental health practice experience, Previous virtual assistant experience
What You'll Do.
Answer incoming patient phone calls professionally and courteously
Schedule patient appointments
Reschedule patient appointments
Confirm patient appointments
Assist patients with general inquiries
Assist patients with appointment-related concerns
Handle missed appointment follow-ups
Handle rescheduling efforts
Perform billing processes
Perform prior authorization
Collect patient copays
Collect outstanding balances
Follow up with patients regarding missed appointments
Verify patient insurance eligibility
Verify patient benefits
Distribute required patient forms
Collect required patient forms
Perform general medical receptionist duties
Perform administrative duties
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