Fitness First

Fitness

MembershipManager

$0–0k Melbourne, Victoria, Australia FULL TIME
The Brief

“Membership Manager at Fitness First. Skills: Sales Leadership, Membership Growth, Team Development, Member Experience. Lead, coach, and develop the Member Support Consultant team to achieve sales and retention targets. Drive member growth through acquisition, integration, and proactive retention strategies”

What You'll Achieve.

Achieve sales and retention targets; Drive member growth; Set the standard for exceptional member service; Ensure consistent team success; Deliver membership growth initiatives

Industry & Context.

Fitness

What They're Looking For.

Must Have

Proven background in sales and customer service, with a track record of achieving KPIs, Understanding of the sales cycle and customer retention strategies, Experience leading, mentoring, or motivating a team to achieve goals, Confident using business systems and reporting tools, Current First Aid and CPR certification

Nice to Have

WWCC may be required depending on state

What You'll Do.

and develop the Member Support Consultant team to achieve sales and retention targets

Drive member growth through acquisition

and proactive retention strategies

Oversee front desk operations and set the standard for exceptional member service

and provide training to ensure consistent team success

and development of Member Support Consultants

Collaborate with club and regional leaders to deliver membership growth initiatives

How You'll Work.

Team & Collaboration

Collaborate with club and regional leaders to deliver membership growth initiatives; Being part of a high-energy team that celebrates wins, backs each other and thrives on helping members achieve incredible results

Free ATS check

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