Company
MembershipConciergeManager
“Membership Concierge Manager. Skills: Membership acquisition, Member retention, Team leadership. Deliver best in class experience for members. Lead Membership Concierge Team”
What You'll Achieve.
Exceed membership acquisition goals; Exceed membership retention goals; Achieve KPIs
What They're Looking For.
Must Have
3+ years of managerial experience, 3+ years of customer service experience, 3+ years of sales experience, 3+ years of achieving budget goals, CPR/AED certification required within 30 days of hire
Nice to Have
Bachelors Degree in related field, Experience working in a high-energy and fast paced environment with proven multi-tasking skills, Superior time management skills, Ability to prioritize tasks, Adapts to change and innovation, Experience with Microsoft Dynamics CRM, Experience with Microsoft Office Suite
What You'll Do.
Deliver best in class experience for members
Lead Membership Concierge Team
Build departmental culture
Engage members and guests
Handle complex member/guest engagements
Achieve membership acquisition and retention goals
Meet department financial expense expectations
Drive experience driven department culture
Manage compliance with policies
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