Life Time

MembershipConcierge(MFWeekdayCloser)

$0–0k Rosemount, Minnesota, United States FULL TIME
The Brief

“Membership Concierge (M- F Weekday Closer) at Life Time. Skills: Account maintenance, Member engagement, Sales. Operate as first point of contact for members. Exemplify a hospitality mindset”

Industry & Context.

Problems you'll solve

Problem solving; Service recovery

Eligibility Requirements

Able to stand for 4 hours

What They're Looking For.

Must Have

Skilled at multi-tasking, High quality customer service, Service recovery, Verbal communication, Comfortable working in fast-paced environment, Able to stand for 4 hours, Friendly and outgoing demeanor, High School graduate or equivalent, 1-2 years of experience in customer service or sales, Complete Retention Specialist Certification within 60 days of hire

Nice to Have

Bachelor's Degree in Hospitality

What You'll Do.

Operate as first point of contact for members

Exemplify a hospitality mindset

Build relationships with members and guests

Create extraordinary experiences

Receive inbound phone calls

Conduct outbound outreach with members and guests

Support engagement and acquisition

Maintain updated knowledge of club programming

Educate members and guests

Assist members with account maintenance

changes and transactions

Serve as key point of contact for new

Serve as key point of contact for member

Engage in problem solving

Engage in service recovery for member questions and

Utilize appropriate tools and resources

How You'll Work.

Communication Scope

Verbal communication

Free ATS check

Applying for this Membership Concierge (M- F Weekday Closer) role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Life Time?

Real rants from real employees. Read before you apply.

Read Company Rants →