Life Time
MembershipConciergeII
“Membership Concierge II at Life Time. Serve as first point of contact for members. Exemplify hospitality mindset to build relationships”
Industry & Context.
Service recovery
Able to stand for 4 hours at a time
What They're Looking For.
Must Have
High School graduate or equivalent, Minimum of 1-2 years of experience in customer service or sales, Skilled at multi-tasking, Delivering high quality customer service, Service recovery, Verbal communication, Comfortable working in a fast-paced environment, Able to stand for 4 hours at a time, Friendly and outgoing demeanor
Nice to Have
Bachelor’s Degree in Hospitality
What You'll Do.
Serve as first point of contact for members
Exemplify hospitality mindset to build relationships
Create extraordinary experiences for members
Receive inbound calls and conduct outreach
Educate members on club programming
Assist members with account maintenance
Serve as key point of contact for new membership sales
Engage in problem solving and service recovery
How You'll Work.
Communication Scope
Effective communication skills; Verbal communication
Applying for this Membership Concierge II role?
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ANONYMOUS · UNFILTERED
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