Life Time

MembershipConciergeII

$0–0k laguna, california, united states FULL TIME
The Brief

“Membership Concierge II at Life Time. Serve as first point of contact for members. Exemplify hospitality mindset to build relationships”

Industry & Context.

Problems you'll solve

Service recovery

Eligibility Requirements

Able to stand for 4 hours at a time

What They're Looking For.

Must Have

High School graduate or equivalent, Minimum of 1-2 years of experience in customer service or sales, Skilled at multi-tasking, Delivering high quality customer service, Service recovery, Verbal communication, Comfortable working in a fast-paced environment, Able to stand for 4 hours at a time, Friendly and outgoing demeanor

Nice to Have

Bachelor’s Degree in Hospitality

What You'll Do.

Serve as first point of contact for members

Exemplify hospitality mindset to build relationships

Create extraordinary experiences for members

Receive inbound calls and conduct outreach

Educate members on club programming

Assist members with account maintenance

Serve as key point of contact for new membership sales

Engage in problem solving and service recovery

How You'll Work.

Communication Scope

Effective communication skills; Verbal communication

Free ATS check

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