Life Time
MembershipConcierge
“Membership Concierge at Life Time. Operate as first point of contact. Receive and facilitate incoming phone calls”
What You'll Achieve.
Increase member loyalty; Assist members meet goals
Industry & Context.
Must work 15 hours per week, Able to stand for 4 hours
What They're Looking For.
Must Have
6 months service/reception experience, Complete Concierge Certification upon hire, Commitment to serve others, Good verbal communication, Able to stand for 4 hours
Nice to Have
HS graduate or equivalent preferred
What You'll Do.
Operate as first point of contact
Receive and facilitate incoming phone calls
Maintain updated knowledge of club programming
Educate members of club programming
Educate members of club events
Educate members of club pricing
Educate members of club policies
Exemplify a hospitality mindset
Build relationships with members
Create extraordinary experiences
Assist members with transactions
Assist members with account changes
How You'll Work.
Communication Scope
Effective communication skills; Good verbal communication
Applying for this Membership Concierge role?
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ANONYMOUS · UNFILTERED
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