Lantern
MemberServicesOperationsLead
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Member Services Operations Lead at Lantern. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement”
What You'll Achieve.
operational metrics; growth, experience, operational and quality KPIs
Industry & Context.
LOGIC in your decision making
What They're Looking For.
Must Have
LOGIC in your decision making, progress is critical to making change, focus on the execution of your content, balancing a fast-paced environment, celebrate both the small comfort with experimentation, automation, and technology enabled workflows
How You'll Work.
Team & Collaboration
cross-functional coordination
Process & Methodology
process management
Full Job Description
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small comfort with experimentation, automation, and technology enabled workflows. Communication Short 401(k) with company match Paid Time Off Paid Parental Leave Compensation Comp Structure: Salary + Bonus (aligned to growth, experience, operational and quality KPIs) Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Applying for this Member Services Operations Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Lantern?
Real rants from real employees. Read before you apply.