Cottingham & Butler
Health and Wellness
MemberServicesCoordinator
“Member Services Coordinator at Cottingham & Butler. Skills: Member services, Customer support. Deliver advocacy services. Serve as a trusted resource for members navigating employer benefits”
What You'll Achieve.
Reducing medical costs; Increasing employee engagement and productivity
Industry & Context.
Resolve issues
What They're Looking For.
Must Have
Experience in roles such as receptionist, scheduler, insurance verification, or within a medical environment, Customer service skills
What You'll Do.
Deliver advocacy services
Serve as a trusted resource for members navigating employer benefits
Help individuals understand their coverage
Connect members with the care and resources they need
Ensure a seamless experience through phone
and chat interactions
Support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs
How You'll Work.
Communication Scope
Phone; Email; Chat interactions
Applying for this Member Services Coordinator role?
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- Create a Greenhouse profile before applying — it saves time across multiple applications.
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- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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