Cottingham & Butler

Health and Wellness

MemberServicesCoordinator

Dubuque, Iowa, United States FULL TIME Remote Friendly
The Brief

“Member Services Coordinator at Cottingham & Butler. Skills: Member services, Customer support. Deliver advocacy services. Serve as a trusted resource for members navigating employer benefits”

What You'll Achieve.

Reducing medical costs; Increasing employee engagement and productivity

Industry & Context.

Health and Wellness
Problems you'll solve

Resolve issues

What They're Looking For.

Must Have

Experience in roles such as receptionist, scheduler, insurance verification, or within a medical environment, Customer service skills

What You'll Do.

Deliver advocacy services

Serve as a trusted resource for members navigating employer benefits

Help individuals understand their coverage

Connect members with the care and resources they need

Ensure a seamless experience through phone

and chat interactions

Support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs

How You'll Work.

Communication Scope

Phone; Email; Chat interactions

Free ATS check

Applying for this Member Services Coordinator role?

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ANONYMOUS · UNFILTERED

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