Access Credit Union
MemberServiceRepresentative(PartTime,Permanent)
“Member Service Representative (Part-Time, Permanent) at Access Credit Union. Skills: Member service, Relationship management, Financial transactions. Process financial services. Balance transactions daily”
What You'll Achieve.
Achieve organizational and department objectives
Industry & Context.
Ability to prioritize using sound judgment to make timely and effective decisions
What They're Looking For.
Must Have
Grade 12 diploma or equivalent, Minimum of 1-year previous experience in customer/member service role, Demonstrated desire to serve others in a friendly and professional manner, Ability to identify and willingness to act upon sales and service opportunities, Strong interpersonal and communication skills, both verbal and written, Attention to detail with high degree of accuracy, Ability to work in fast-paced environment and perform well under pressure, Ability to prioritize using sound judgment to make timely and effective decisions, Basic knowledge of risk management within the financial industry, Proficient computer skills
Nice to Have
Business Administration or other post-secondary education, Additional experience and/or development from the Member Services Representative (MSR) position
What You'll Do.
Process financial services
Balance transactions daily
Communicate product and service information
Utilize fact finding questions
Maintain open communication
Work collaboratively with team members
Seek out new business opportunities
Retain and expand member relationships
How You'll Work.
Team & Collaboration
Maintain open communication and cooperation with other staff; Work collaboratively with other team members to achieve organizational and department objectives
Communication Scope
Verbal communication skills; Written communication skills
Applying for this Member Service Representative (Part-Time, Permanent) role?
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