Ent Credit Union
Financial Services
MemberServiceRepresentative
“Member Service Representative at Ent Credit Union. Skills: Member service, Sales, Product knowledge. Provide superior member service. Drive member satisfaction”
What You'll Achieve.
Meeting monthly sales standard goals
Industry & Context.
2 weeks paid training, Availability Monday-Friday 8am-6pm, Availability Saturdays 8:30am-12:30pm
What They're Looking For.
Must Have
High School Diploma/G.E.D., 6+ months Customer Service experience, 6+ months Sales experience
Nice to Have
Bilingual preferred - Spanish, Able to use 10-Key by touch
What You'll Do.
Provide superior member service
Drive member satisfaction
Drive member retention
Help members take advantage of products
Perform accurate transactions
Perform professional transactions
Create new member accounts
Perform account maintenance
Discover member needs
Meet monthly sales standards
Comply with procedures
Comply with regulations
Adhere to BSA policies
Adhere to BSA procedures
Adhere to BSA regulations
How You'll Work.
Communication Scope
Quality communication
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ANONYMOUS · UNFILTERED
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