Ent Credit Union
Financial Services
MemberServiceRepresentative
“Member Service Representative at Ent Credit Union. Skills: Member service, Product knowledge, Sales referrals. Provide quality member service. Accurate and professional member transactions”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma/G.E.D. or Equivalent, 6+ months Customer Service experience in Financial Services or Retail Delivery
Nice to Have
6+ months Sales experience, Able to use 10-Key by touch
What You'll Do.
Provide quality member service
Accurate and professional member transactions
New member account creation
Account file maintenance
Card file maintenance
Basic Service Center Control Manual procedures
Maintain knowledge of products and services
Provide referrals to products and services
Comply with safety and service standards
Comply with financial regulations
Meet job training requirements
Maintain a cash drawer
Adhere to Ent policies and procedures
Adhere to BSA regulations
How You'll Work.
Communication Scope
Professional communication
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ANONYMOUS · UNFILTERED
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