OurRitual
Relationship Experts
MemberMatchingSpecialist
“Member Matching Specialist at OurRitual. Skills: Conduct 30-minute matching sessions with new members via video or phone, Assess member needs, goals, and preferences through thoughtful conversation, Select the best-fit expert from our network based on what you learn, Coordinate a warm handoff to the matched expert, ensuring continuity and context, Support members through the full activation process — walking them step by step — through getting started on the platform, Facilitate rematching if an”
Industry & Context.
What They're Looking For.
Must Have
communication skills, Comfort working within a regulatory and compliance-sensitive environment, A detail-oriented approach to handoffs and documentation, Excellent time management and organizational skills
Nice to Have
A clinical background or training in a relevant field is preferred but full licensure is not required — we welcome candidates who are earlier in their clinical journey, including graduate students in social work, counseling, MFT, or related programs, who bring the right combination of training, empathy, and communication skills
What You'll Do.
Member Intake & Matching
Member Education & Onboarding
How You'll Work.
Communication Scope
communication skills — you can explain complex or sensitive topics clearly and confidently
Applying for this Member Matching Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about OurRitual?
Real rants from real employees. Read before you apply.