Lantern
Healthcare
MemberActivationManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Member Activation Manager at Lantern. Skills: Member activation, Growth marketing, Specialty care, Health tech. Improve member activation rates. Prioritize outreach using data”
What You'll Achieve.
Improve activation rates
Industry & Context.
Logic in decision making; Identify inefficiencies
What They're Looking For.
Must Have
Proficiency with CRM platforms, Comfort navigating health-plan data, Hands-on expertise with enterprise MarTech platforms, Experience with member or customer data management, Exceptional cross-functional collaboration skills, Translate technical concepts for non-technical stakeholders, Align diverse teams around shared goals, Experience working within a health tech startup, Familiarity with HIPAA, Familiarity with PHI handling best practices, Familiarity with regulated member communication requirements
Nice to Have
Experience supporting B2B marketing programs, Experience supporting B2C marketing programs, Familiarity with healthcare navigation, Familiarity with specialty benefits, Familiarity with Centers of Excellence program ecosystems, Experience working with oncology populations, Experience working with infusion therapy populations, Clinical background, Clinical certification, Experience in oncology settings, Experience in infusion settings
What You'll Do.
Improve member activation rates
Prioritize outreach using data
Identify drop-off points
Continuously improve activation rates
Build scalable systems
Execute workflows consistently
Manage high-volume workload
Manage multi-client workload
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse teams; Clinical teams; Account management teams; Analytics teams; Product teams
Communication Scope
Translate technical concepts
Full Job Description
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small comfortable managing a high-volume, multi-client workload with minimal supervision. Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and comfort navigating health-plan data or eligibility systems. Hands-on expertise with enterprise MarTech platforms — including marketing automation & CRM (e. g. Salesforce Marketing Cloud), as well as experience working with CDP platforms (eg. Data360, Segment, Highspot) Experience with member or customer data management, including segmentation, audience building, and CDP or data warehouse platforms Exceptional cross-functional collaboration skills, with the ability to translate technical concepts for non-technical stakeholders and align diverse teams around shared goals Experience working within a health tech startup, digital health company, or value-based care organization. Familiarity with HIPAA, PHI handling best practices, and regulated member communication requirements. Prefer
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