Cox Automotive
Medium/LightDutyPartsSpecialistII
“Medium/Light Duty Parts Specialist II at Cox Automotive. Skills: Parts ordering, Customer service, Data entry. Provide a high level of customer service. Answer phone calls and emails”
Industry & Context.
Fix immediate issues; Address solutions for the long-term
What They're Looking For.
Must Have
High School Diploma or GED, three (3) years of experience in Heavy Diesel/ Trailer parts ordering, or automotive field, Bachelor’s degree with a minimum of one (1) year of experience in Heavy Diesel/ Trailer parts ordering, or automotive field, Proficient computer skills, MS Excel and Word proficiency, Ability to learn new systems quickly, Demonstrated ability to multi-task, Apply initiative and creativity on projects, Excellent organizational skills, Ability to balance a variety of tasks, Ability to act with a sense of urgency, Document and address solutions for the long-term, Excellent verbal and written communication, Effectively communicate at all levels of the organization
Nice to Have
Common knowledge of the trucking experience with fleet maintenance or other transportation experience in automotive/trucking
What You'll Do.
Provide a high level of customer service
Answer phone calls and emails
Address purchasing needs within the organization
Enter data with accuracy and efficiency
Reach out to technicians and managers on repairs
Obtain required information and verify invoices
Gather necessary paperwork
Upload paperwork into system for records
Create weekly and monthly department reports
Catalogue weekly and monthly department reports
Handle incoming correspondence
Respond to incoming correspondence
Direct incoming correspondence
Handle incoming calls
Respond to incoming calls
Direct incoming calls
Handle incoming tasks
Respond to incoming tasks
Direct incoming tasks
Support ad-hoc projects
How You'll Work.
Team & Collaboration
Internal customers; External customers; Vendors; CAMFS technicians
Communication Scope
Verbal communication; Written communication
Applying for this Medium/Light Duty Parts Specialist II role?
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