Symmetrio
Medical Devices
MedicalTechnicalSupportEngineer
“Medical Technical Support Engineer at Symmetrio. Skills: Technical support, Customer support, System troubleshooting. Provide technical support. Troubleshoot hardware issues”
What You'll Achieve.
Drive issue resolution
Industry & Context.
Troubleshooting; Problem-solving
Travel up to 50%, Domestic travel, International travel
What They're Looking For.
Must Have
Bachelor's degree in Engineering, 2+ years technical support experience, Professional fluency in Korean, Professional fluency in English, Valid driver's license
Nice to Have
Experience in medical device manufacturing, Experience in electronics manufacturing
What You'll Do.
Provide technical support
Troubleshoot hardware issues
Troubleshoot software issues
Troubleshoot optics issues
Troubleshoot illumination issues
Troubleshoot calibration issues
Troubleshoot application issues
Assist with system installations
Assist with commissioning activities
Assist with calibration
Assist with preventative maintenance
Deliver customer training
Support customer acceptance testing
Support qualification activities
Support validation activities
Document technical issues
Document service activities
Collaborate with engineering teams
Collaborate with product development
Support applications teams
Maintain customer relationships
Deliver exceptional technical support
Deliver exceptional service
How You'll Work.
Team & Collaboration
With engineering teams; With product development; With sales teams; With applications teams; With global teams
Communication Scope
Verbal communication; Written communication; Communicate technical concepts
Applying for this Medical Technical Support Engineer role?
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