Careers at Eucalyptus
Healthcare
MedicalSupportAssociate,Manila(DoctorofMedicine)
Neural analysis suggests this role is
optimal for Mid candidates.
“Medical Support Associate, Manila (Doctor of Medicine) at Careers at Eucalyptus. Skills: Medical support, Patient assessment, Communication, Attention to detail. Provide medical support to patients via email. Triage, assess, and support patients”
What You'll Achieve.
Achieving our mission; Providing patients access to the right clinician; Support patients through their journey; Achieve patient adherence to treatment plans; Ensure continued adherence and effectiveness of treatment plans
Industry & Context.
What They're Looking For.
Must Have
Doctor of Medicine, Registered Pharmacist or Registered Nurse, 2+ years post-registration experience in the healthcare industry, Excellent writing skills, Ability to communicate clearly, concisely, and in a patient-friendly manner via email, Comfortable working in a fast-paced environment, Collaborating effectively with team members, Adept at handling frequent interruptions, Adapting to changes in workload and schedule, Task-oriented mindset, Meticulous attention to detail, Adherence to processes with precision
Nice to Have
Triaging in a clinic or emergency setting, Previous work experience in tele-health, Passion for weight loss, skincare, sexual health or fertility
What You'll Do.
Provide medical support to patients via email
Evaluate medical side effects and enquiries
Provide appropriate assistance and information
Escalate issues where appropriate
Respond to patients promptly
Deliver accurate medical information and advice
Adhere to safety and quality standards
Take precautions to ensure patient safety
Initiate communication based on tracker information
Monitor patient progress
Reach out to patients for support
Support treatment adherence
Provide internal support for initiatives
Engage in proactive patient outreach
Prepare and manage GP letters
Coordinate with pharmacies
Conduct patient progress reviews
Share patient insights with team
How You'll Work.
Team & Collaboration
Working alongside doctors, nurses and pharmacists; Collaborating effectively with team members; Share patient insights with the clinical services team and wider business
Communication Scope
Excellent writing skills; Communicate clearly, concisely, and in a patient-friendly manner via email
Full Job Description
About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree. Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS. Tailored our offering to thousand of patients in Germany and Japan About the role (What you’ll be doing) Eucalyptus believes that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. We want to provide patients access to the right clinician at the right time to support their journey. The Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment. This position is ideal for individuals who are passionate about healthcare, possess strong communication skills, and are dedicated to providing outstanding customer service. Your responsibilities may include: Provide medical support to patients with a range of conditions, primarily via email: Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate. Ensure timely and accurate responses: Res
Applying for this Medical Support Associate, Manila (Doctor of Medicine) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Careers at Eucalyptus?
Real rants from real employees. Read before you apply.