Nuffield Health
healthcare
MedicalRecordsTeamLeader
“Medical Records Team Leader at Nuffield Health. Skills: Lead a team of medical records staff, Ensure GDPR guidelines are met, Review processes, Provide general administrative assistance, Complete electronic and/or manual data entry/record-keeping, Adhere to daily, weekly and monthly deadlines. Lead a team of medical records staff in order to deliver outstanding customer service for both patients and consultants. Ensure GDPR guidelines are met when dealing with patients, staff and solicitors”
What You'll Achieve.
deliver outstanding customer service for both patients and consultants; meet daily deadlines; maintaining a high standard of quality for patient records
Industry & Context.
Ability to adapt to complex and changing processes; Ability to manage multiple demands in a pressurised environment
What They're Looking For.
Must Have
IT skills, e.g. Microsoft package/database program experience, Ability to adapt to complex and changing processes, GCSE English and Maths or equivalent qualification, Excellent attention to detail, Ability to manage multiple demands in a pressurised environment, Ability to manage and organise staff
What You'll Do.
Lead a team of medical records staff in order to deliver outstanding customer service for both patients and consultants
Ensure GDPR guidelines are met when dealing with patients
Be involved with recruitment
training and induction and people management
Review processes in conjunction with the Patient Services Manager
Provide general administrative assistance within the team
e. g. scanning/photocopying/filing/organisation of shelving/patient pack prep
Complete electronic and/or manual data entry/record-keeping
weekly and monthly deadlines while maintaining a high standard of quality for patient records
How You'll Work.
Team & Collaboration
Lead a team of medical records staff; people management; Review processes in conjunction with the Patient Services Manager
Communication Scope
outstanding customer service
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