Staffing for Doctors

Healthcare

MedicalReceptionistVA

Remote Remote Friendly
The Brief

“Medical Receptionist VA at Staffing for Doctors. Skills: Athena Health EMR experience, Handling inbound and outbound patient calls, Appointment scheduling, Patient intake coordination, Front desk administrative support. Handling inbound and outbound patient calls. Appointment scheduling and rescheduling”

What You'll Achieve.

Maintain excellent patient experience and professionalism on every call

Industry & Context.

Healthcare

What They're Looking For.

Must Have

Minimum 2+ years experience supporting a U. S. -based medical practice, Hands-on Athena Health EMR experience, English communication and phone skills, Experience handling high call volumes, multitasking and organizational skills, Comfortable working independently in a remote environment, Professional, reliable, and detail-oriented

Nice to Have

Medical Receptionist or Medical Virtual Assistant experience, Outpatient clinic experience, Patient intake and scheduling coordination background, Familiarity with medical terminology, customer service experience

What You'll Do.

Handling inbound and outbound patient calls

Appointment scheduling and rescheduling

Patient intake coordination

Front desk administrative support

Handle high-volume inbound and outbound patient calls

Answer patient inquiries professionally

Follow up regarding appointments

Maintain excellent patient experience and professionalism on every call

and reschedule patient appointments

Manage provider calendars efficiently

Coordinate patient flow and appointment availability

Send reminders and handle cancellations promptly

Complete patient intake and onboarding tasks

Enter and update patient information accurately in Athena Health

Prepare and organize patient charts

Document patient interactions appropriately

Support general medical front desk workflows

How You'll Work.

Communication Scope

English communication; Phone skills

Free ATS check

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