Medical Receptionist (Patient Service Rep)
Healthcare
MedicalReceptionist(PatientServiceRep)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Medical Receptionist (Patient Service Rep) at Medical Receptionist (Patient Service Rep). Skills: Patient registration, Customer service, Medical office operations. Greet visitors, patients, and families. Maintain efficient patient flow”
Industry & Context.
Rotating Saturday shifts, Physical strength to lift heavy objects, Physical mobility, Dexterity of hands and fingers, Balance during climbing, bending and/or reaching, Endurance (continuous typing, prolonged standing/walking), Exposure to environmental risks, Exposure to blood-borne pathogens, Travel to satellite locations
What They're Looking For.
Must Have
High School Graduate or GED, Ability to communicate in English, Basic proficiency in computer use
Nice to Have
Associate Degree preferred, Previous Patient Service Representative/Medical Receptionist experience, Knowledge of medical office and terminology, Previous experience with Standard Office Technology in a Window based environment, Experience with EHR, Practice Management System and Departmental/Ancillary Systems
What You'll Do.
Maintain efficient patient flow
Answer telephone promptly
Inform patients of schedule delays
Post self-pay charges
Reconcile daily payments
Process insurance verifications
Update patient account
Update patient information
Schedule appointments accurately
Confirm future appointments
Review Eligibility and Phone report
Schedule and enter orders for diagnostic tests
Work cooperatively with Patient Care Resources
Communicate problems to Office Supervisor
How You'll Work.
Team & Collaboration
Patient Care Resources; Clinical staff
Communication Scope
Oral communication; Written communication
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ Status: Full Time Schedule: Monday - Friday, 8:30am - 5pm with rotating Saturday shifts, 8am - 1pm **Essential Job functions** : * Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. * Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. * Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. * Informs patients of delay in physician schedules, assists with patient comfort while delayed. * Posts all self pay charges, collects payments, and provides patient with r
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