Sono Bello

cosmetic surgery

MedicalReceptionistPatientExperienceSpecialist

Lubbock, Texas, United States FULL TIME
The Brief

“Medical Receptionist - Patient Experience Specialist at Sono Bello. Skills: Patient Reception, Administrative Support, Customer Service. Greet all patients, and offer beverage. Check patients in and make sure schedule reflects appointment status”

Industry & Context.

cosmetic surgery
Problems you'll solve

Ability to problem solve

Eligibility Requirements

Use of the telephone, computer and other related instruments or devices, Vision and hearing acuity, Standing and walking for periods of time, Ability to lift up to 25 pounds

What They're Looking For.

Must Have

Familiar with MS Office, including Excel, Ability to write routine reports and correspondence, Ability to speak effectively before groups of customers or employees of the organization, Ability to add, subtract, multiply and divide, Ability to carry out instructions furnished in written, oral, or diagram form, Ability to problem solve

What You'll Do.

Check patients in and make sure schedule reflects appointment status

Check patients out and schedule next appointment

Maintain accountability for the schedule book

Introduce visitors to the appropriate personnel that will assist with their concerns

Conduct confirmation calls for appointments

Pull next day’s patient charts and organize per scheduled appointment time

Prepare new patient charts

Maintain inventory of all front office supplies

Check email and forward to the appropriate staff member

Organize and maintain file system

Keep Font Desk and Lobby area clean

Print daily close out reports on scheduling system and review for accuracy

Fill deposit slips for all received cash and checks

How You'll Work.

Communication Scope

Ability to speak effectively before groups of customers or employees of the organization

Free ATS check

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