Eye Care Partners
Healthcare
MedicalReceptionist(PatientCoordinator)
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“Medical Receptionist (Patient Coordinator) at Eye Care Partners. Skills: Patient coordination, Customer service, Administrative tasks. Act as the first point of contact for patients. Set the tone for the patient's visit through excellent patient care”
Industry & Context.
Demonstrates initiative in accomplishing practice goals
Travel to other offices in St. Petersburg, Clearwater and Tampa is required as needed, Mileage reimbursement, Must be able to work over 40 hours to meet the needs of the business, Reliable transportation that would allow employee to go to multiple work locations with minimal notice, Frequent walking (75%), sitting (50%), and standing (50%), Regular bending, stooping, and reaching (25–50%), Able to lift, carry, push, and pull items up to 25 lbs, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary
What They're Looking For.
Must Have
High School Diploma or GED Equivalent, Favorable result on Background Check, Basic computer skills, Customer service skills, Excitement to learn and grow, One year of related experience and/or or equivalent combination of education and experience
Nice to Have
Desire to gain industry knowledge and training
What You'll Do.
Act as the first point of contact for patients
Set the tone for the patient's visit through excellent patient care
Perform administrative responsibilities for a smooth check-in/out experience
Provide exceptional customer service during every patient encounter (in person or via phone)
Answer phones (both external and internal)
Manage patient flow in the office
Collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning
How You'll Work.
Team & Collaboration
Ability to interact with all levels of employees in a courteous, professional manner at all times
Communication Scope
Effectively communicate with patients, doctors, and managers; Answer inquiries through phone, email, and in person requests
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. **This is a full-time, long-term position. Unfortunately, we cannot accommodate students looking for only a summer job or that would need to work part-time during the school year.** Job Title: Medical Receptionist (Patient Coordinator) Company: The Eye Institute of West Florida Location: Largo, FL Travel: Travel to our other offices in St. Petersburg, Clearwater and Tampa is required as needed. We do pay mileage reimbursement! Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Employee Discounts Competitive Base Pay Hours: Full Time Our offices are open Monday-Friday 7:00am-6:30pm Your shifts will fall within these hours You may need to work a little earlier/later as needed Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESP
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