Eye Care Partners
eye care
MedicalReceptionist-Float
Neural analysis suggests this role is
optimal for Entry candidates.
“Medical Receptionist - Float at Eye Care Partners. Skills: patient care, customer service, administrative responsibilities, check-in/out experience. act as the first point of contact for our patients. set the tone for the patient’s visit through excellent patient care”
What You'll Achieve.
set the tone for the patient’s visit through excellent patient care; create a smooth check-in/out experience for patients; accomplishing practice goals; Consistently creating a positive work environment
Industry & Context.
regularly travels between all locations in Kansas City (St. Luke's Plaza, Independence, North KC, St. Joseph) and Leawood, KS, comfortable with local travel, work over 40 hours to meet the needs of the business, Reliable transportation that would allow employee to go to multiple work locations with minimal notice, frequent walking (75%), sitting (50%), standing (50%), regular bending, stooping, and reaching (25–50%), lift, carry, push, and pull items up to 25 lbs, fine motor skills and full use of hands are essential, constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary
What They're Looking For.
Must Have
High School Diploma or GED Equivalent, Favorable result on Background Check, Basic computer skills, customer service skills, Excitement to learn and grow, One year of related experience and/or or equivalent combination of education and experience
Nice to Have
Desire to gain industry knowledge and training
What You'll Do.
act as the first point of contact for our patients
set the tone for the patient’s visit through excellent patient care
perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients
Greet patients and check them in/out for their appointments
Verify medical and vision insurances
Effectively communicate with patients
Answer inquiries through phone
and in-person requests
Provide exceptional customer service in every interaction
Answer phones (both external and internal); assure prompt
courteous service at all times
Practice urgency at all times with patients’ time
as well as Doctor’s time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
How You'll Work.
Team & Collaboration
Ability to interact with all levels of employees in a courteous, professional manner at all times
Communication Scope
Effectively communicate with patients, doctors, and managers; Answer inquiries through phone, email, and in-person requests; Answer phones (both external and internal); assure prompt, courteous service at all times
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Job Title: Medical Receptionist (Patient Coordinator) Company: Sabates Eye Centers Location: Leawood, KS 66211 Travel: This position regularly travels between all locations in Kansas City (St. Luke's Plaza, Independence, North KC, St. Joseph) and Leawood, KS. Please only apply if comfortable with local travel. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Employee Discounts Competitive Base Pay Hours: Full Time Our offices are open from Monday-Friday 8am-5pm, Saturday 8am-12pm You may need to work a little earlier/later as needed You will not work every Saturday, as everyone rotates working Saturdays! Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Greet patients and check them in/out for their appointments Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in-person requests Provide exceptional customer service in every interaction SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
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