Eye Care Partners
Healthcare
MedicalReceptionist
“Medical Receptionist at Eye Care Partners. Skills: Patient reception, Customer service, Administrative responsibilities, Insurance verification, Payment collection. Act as the first point of contact for patients. Perform administrative responsibilities for smooth check-in/out”
Industry & Context.
Full-time, long-term position, Must be able to work over 40 hours to meet the needs of the business, Frequent walking (75%), sitting (50%), and standing (50%), Regular bending, stooping, and reaching (25–50%), Able to lift, carry, push, and pull items up to 25 lbs, Fine motor skills and full use of hands are essential, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity required 100% of the time, Occasional driving or climbing may also be necessary
What They're Looking For.
Must Have
High School Diploma or GED Equivalent, Favorable result on Background Check, Basic computer skills, customer service skills, Excitement to learn and grow, One year of related experience and/or or equivalent combination of education and experience
Nice to Have
Desire to gain industry knowledge and training, Demonstrates initiative in accomplishing practice goals, Ability to grow, adapt, and accept change, Consistently creating a positive work environment by being team-oriented and patient-focused, Reliable transportation that would allow employee to go to multiple work locations with minimal notice
What You'll Do.
Act as the first point of contact for patients
Perform administrative responsibilities for smooth check-in/out
Provide exceptional customer service
Greet patients promptly
Collect correct payments
Complete daily reconciliations
General office duties and cleaning
How You'll Work.
Team & Collaboration
Effectively communicate with patients, doctors, and managers; Ability to interact with all levels of employees in a courteous, professional manner
Communication Scope
Effectively communicate with patients, doctors, and managers; Answer inquiries through phone, email, and in person requests
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