ConvenientMD
Healthcare
MedicalReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Medical Receptionist at ConvenientMD. Skills: Patient registration, Payment collection, HIPAA compliance. Greet patients and visitors. Complete patient registration”
What You'll Achieve.
Achieve best outcomes for patients; Achieve best outcomes for the team; Achieve best outcomes for the organization
Industry & Context.
Analytical and problem-solving skills
What They're Looking For.
Must Have
Proficient with Microsoft Office Suite, Ability to establish and maintain positive relationships, Able to comprehend, interpret, and apply applicable laws, Ability to maintain confidentiality, Handle all patient information in accordance with HIPAA regulations
Nice to Have
Medical Receptionist certification, Previous experience in a medical receptionist role, Similar customer service position, Familiarity with medical terminology, Basic knowledge of insurance processes, Experience using electronic records management software, Experience with medical registration software, Experience with collection of HIPAA documentation, Experience working with insurance billing, Experience with coding information
What You'll Do.
Greet patients and visitors
Complete patient registration
Update patient records
Ensure patients are seen in a timely manner
Welcome and greet patients
Register patients efficiently
Handle insurance and billing inquiries
Provide clear and concise information
Aid ill or distraught patients
Collect insurance co-pays
Collect prescription charges
Request a card on file
Follow-up on patient balances
Ensure timely patient payments
Demonstrate understanding for others
Contribute to creating a community of belonging
Actively identifying better ways of working
Uses resources to achieve best outcomes
How You'll Work.
Team & Collaboration
Clinic Coordination; Effective communicator; Cross collaborator; Maintain positive relationships; Team members; Stakeholders across the organization
Communication Scope
Effective communicator
Full Job Description
At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination demonstrating understanding for others and contributing to the creating a community of belonging. Tec
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