ConvenientMD
Healthcare
MedicalReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Medical Receptionist at ConvenientMD. Skills: Patient registration, Billing inquiries, Payment collection. Greet patients and visitors. Complete patient registration”
What You'll Achieve.
Achieve best outcomes for patients; Achieve best outcomes for team; Achieve best outcomes for organization
Industry & Context.
Analytical skills; Problem-solving skills
What They're Looking For.
Must Have
Welcome and greet patients, Register patients efficiently, Handle insurance and billing inquiries, Collect payments, Follow clinic financial policies, Request a card on file, Follow-up on patient balances, Ensure timely patient payments, Demonstrate understanding for others, Contribute to community of belonging, Proficient with Microsoft Office Suite, Establish and maintain positive relationships, Work independently, Identify better ways of working, Use resources to achieve outcomes, Comprehend, interpret, and apply laws, Maintain confidentiality, Handle patient information in accordance with HIPAA
Nice to Have
Medical Receptionist certification, Previous experience in medical receptionist role, Previous experience in similar customer service position, Familiarity with medical terminology, Basic knowledge of insurance processes, Experience using electronic records management software, Experience using related programs for medical registration, Experience using programs for collection of HIPAA documentation, Experience working with insurance billing, Experience working with coding information
What You'll Do.
Greet patients and visitors
Complete patient registration
Update patient records
Ensure patients are seen timely
Welcome patients to clinic
Register patients efficiently
Ensure completion of required forms
Handle insurance inquiries
Handle billing inquiries
Provide clear information
Provide concise information
Aid distraught patients
Collect insurance co-pays
Collect prescription charges
Follow clinic financial policies
Request a card on file
Follow-up on patient balances
Ensure timely patient payments
Demonstrate understanding for others
Contribute to community of belonging
Identify better ways of working
Use resources to achieve outcomes
Comprehend applicable laws
Interpret applicable laws
Apply applicable laws
Maintain confidentiality
Handle patient information
How You'll Work.
Team & Collaboration
Working with clinical team; Relationships with team members; Relationships with stakeholders
Communication Scope
Effective communicator
Full Job Description
At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination demonstrating understanding for others and contributing to the creating a community of belonging. Tec
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