CityMD
Healthcare
MedicalReceptionist
“Medical Receptionist at CityMD. Greeting and welcoming patients. Organizing and coordinating patient in-take”
Industry & Context.
Ability to sit and stand for periods of time, Heavy computer use required
What They're Looking For.
Must Have
A High School Degree or GED, Happy, welcoming, and can-do attitude with patients and coworkers, Excellent verbal, written, and interpersonal communication skills, Detail-oriented and a team player, Computer Proficiency and superior keyboarding skills (approximately 55 wpm), Flexible/adaptable nature to work in a continuously evolving environment, Passion for helping others in a healthcare environment, Ability to effectively interact with physicians, patients and other staff members
Nice to Have
Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment), Bilingual language skills
What You'll Do.
Greeting and welcoming patients
Organizing and coordinating patient in-take
Accurately enters/updates patient information
Assisting patients with completion of paperwork
updating and filing medical records
Answering phone calls
Processing medical insurance information
Handling cash and co-payments
Providing outstanding customer service
Informing site manager of waiting room wait times
How You'll Work.
Team & Collaboration
coordinating with the rest of the team; liaise with Billing department as appropriate; interact with physicians, patients and other staff members
Communication Scope
Excellent verbal, written, and interpersonal communication skills
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