Amgen
MedicalOperationsManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Medical Operations Manager at Amgen. Skills: process management, project management, stakeholder management. Supervising medical content operations. Monitoring compliance procedures”
What You'll Achieve.
ensure timely execution and alignment with medical, regulatory, and compliance requirements; proactively identifying process gaps and risks; supporting the preparation of compliance reports, dashboards, and operational insights; contributing to the successful execution of the SciComm strategic communication plan; optimizing performance; driving efficiency; delivering effective solutions; identify, implement, and managing key performance indicators, impact metrics, dashboards, and other analytic needs
Industry & Context.
problem solving; analytical thinking
What They're Looking For.
Must Have
Masters in Science field, 8-13 years of directly related industry experience, good work experience in project management
Nice to Have
Bachelor’s degree or equivalent in life science, computer science, business administration, or related discipline, 4+ years of experience with Salesforce, Veeva Vault, or similar technology platforms, Work experience in the pharmaceutical or life sciences technology industry, Hands-on experience with AI and automation tools (e. g. , Power Platform, UiPath, custom GPTs) to enhance and streamline business processes and workflows, Experience in leading systems or analytics projects, understanding and experience in the use of performance management techniques, measures, problem solving, and analytical thinking, Knowledge of pharmaceutical industry guidelines, good clinical practice, good publication practice, compliance and regulatory guidelines, and legal/health system environment, Proficient in application software and analytical development methodologies in a validated system environment, understanding of principals of customer service as applied to internal customers and external partners
What You'll Do.
Supervising medical content operations
Monitoring compliance procedures
Coordinating project management activities
Driving user acceptance testing
Proactively communicating with stakeholders
Serving as business authority
Facilitating and participating in governance forums
Collaborating with analytics leads
Continually assessing the landscape
Partnering with training experts
Supporting recruitment
How You'll Work.
Team & Collaboration
establish cross-functional relationships with global stakeholders; Cultivating relationships in a highly matrixed environment; fosters trust and respect in team collaboration settings and partnerships
Communication Scope
communication skills; Proactively communicating with stakeholders
Process & Methodology
project management coordination, project management capability, planning, execution, change management, deployment, training, reporting
Full Job Description
## **Career Category** Medical Services ## ## **Job Description** ## The Scientific Communications Operations Manager is accountable for driving development, execution, and implementation of a wide scope of projects and technology solutions for Amgen’s Global Scientific Communications capability in India. Projects include execution of medical content and publications, literature surveillance, process improvements, AI and automation solutions, the integration of innovative tools and platforms into core processes, and training development and delivery. ## Reporting to the Scientific Communications Operations Senior Manager, this global position will manage and continue to evolve the Scientific Communications Project Management capability and will establish cross-functional relationships with global stakeholders, including information systems and data & analytics partners, the Scientific Communications leadership team, and the business user community. Cultivating strong relationships in a highly matrixed environment is pivotal for success. ## While there is heavy emphasis on project management coordination in this role, a successful candidate will be accountable for all Global Medical Operations responsibilities, including process standardization, business ownership and maintenance of technology solutions, training business users, optimizing performance, driving efficiency, and delivering effective solutions. ## The preferred candidate will possess excellent prioritization and communication skills, demonstrated project management experience, and a proven track record of success in a heavily regulated environment. A drive to learn and a continuous improvement mindset are essential to succeed in this role. ## Innovation, process improvement, efficiency, compliance, transparency, traceability, and quality are at the core of our work. Results will be achieved in a manner that embodies Amgen’s culture and values, fosters trust and respect in team collaboration settings and
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