Pfizer
Healthcare
MedicalInformationandReviewScientist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Medical Information and Review Scientist at Pfizer. Skills: Medical Information, Medical Review, AI tools. Respond to unsolicited medical inquiries. Review promotional content”
Industry & Context.
Solution-focused feedback
What They're Looking For.
Must Have
Fixed term period of 18 months, Proficiency with computer and software applications, Proficiency with Generative AI tools, Proficiency with keyboarding skills
Nice to Have
Familiarity with local regulation/code
What You'll Do.
Respond to unsolicited medical inquiries
Review promotional content
Analyze promotional content
Validate promotional content
Provide technical information
Provide medical information
Assist with secondline escalation
Assist with content management
Approve promotional materials
Approve non-promotional materials
Approve Medical to Medical content
Record adverse events
Report adverse events
Record product quality complaints
Report product quality complaints
Provide responses in local language
Support therapeutic area team
Perform in-country medical review
Perform in-country medical approval
Perform scientific review
Perform medical approval
Provide feedback to owners
Provide recommendations to owners
Acquire scientific knowledge
Maintain scientific knowledge
Liaise with health authority
Liaise with regulatory agency
Handle complaints related to materials
Collaborate with Medical teams
Collaborate with Marketing teams
Deliver Medical Review tasks
Escalate information gaps
Escalate quality concerns
Maintain working knowledge of processes
Maintain working knowledge of systems
Identify potential risks
Assist in risk resolution
Conduct quality control assessments
Maintain compliance with trainings
Maintain compliance with SOPs
Maintain compliance with WIs
Support audit preparation
Support inspection preparation
Support product launch readiness
Contribute to awareness initiatives
Support Country Relationship Management
Ensure data availability
Ensure data maintenance
Inform of country-based issues
Ensure content availability
Ensure content accuracy
Ensure content maintenance
Participate in regional projects
Participate in global projects
Identify local requirements
Analyze MI&R insights
Communicate key information
Represent Pfizer at conventions
Provide MI support at congresses
Provide training activities
Provide support activities
Support project management
Support administrative activities
Support innovative projects
Demonstrate AI fluency
Use approved AI tools
Use approved AI systems
Implement AI-based innovations
Evaluate AI-enabled opportunities
Support AI-enabled opportunities
Contribute to AI adoption
Contribute to AI capability building
Share practical use-cases
How You'll Work.
Team & Collaboration
Commercial/Marketing colleagues; Medical Affairs colleagues; Country Relationship Managers; Cluster Relationship Managers; Medical Information Managers; Medical Review Managers; Other MI&R colleagues; Medical teams; Marketing teams
Communication Scope
Customer service
Full Job Description
**This role has a fixed term period of 18 months.** **MAIN REPONSIBILITIES / DUTIES** Medical Information (MI) is a global, customer‑focused group responsible for responding in either local language or English to unsolicited medical inquiries regarding Pfizer products from customers, including consumers and healthcare professionals (HCPs), where acceptable. Medical Review responsible for reviewing, analyzing, and validating promotional, non-promotional, and other content for scientific accuracy and compliance. The responsibilities of the **Medical Information and Review Scientist (MIRS) include:** * MI frontline and digital Customer Experience activities to provides technical and medical information to HCP and patients/caregivers with high a degree of quality and customer service in the local language. The MIRS may also assist with secondline escalation and content management activities. * In addition, the responsibilities include medical review and approval of promotional and non-promotional marketing materials as well as Medical to Medical content in line with local product label information and applicable country law, industry code and regulatory requirements. The MIRS role works closely with Medical Information Managers, Medical Review Managers, Commercial/Marketing and Medical Affairs colleagues, Country and Cluster Relationship Managers, and relevant stakeholders in alignment with defined processes and standards.**** **Customer Facing Medical Information Request Management:** * Research and respond to multiple channels including (but not limited to) phone, email, webform, live chat or postal mail, within the required timelines and quality standards. * Exhibit broad understanding and knowledge of common product information. * Accurately and completely document inquiries and responses according to applicable Standard Operating Procedure (SOPs), Work Instructions (WIs), and regulatory requirements. * Identify and record and report adverse events and product quali
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