MedicalAssistant,Triage

_We 're committed to bringing passion and customer focus to the business._ **Job Description:** We are seeking a Triage Clinical Team Member to become a part of our team! This position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions. Work schedule: Friday-Sunday 6pm to 6am with designated 30-minute lunch Starting pay: $20 hourly Location: Denver, CO, **Remote Position after 2-3 Weeks of training onsite at the Denver, CO office** Responsibilities: * Answering phones 24/7 Around the Clock 8A-8A: 7- Days a week * Contacting providers directly for critical matters * Working directly with providers in the field related to patient care. * _All MISC Duties as assigned by supervisor:_ * Chronic Care Management (CCM) Miscellaneous Duties Assigned directly by supervisor that may consist of: * Medication Prior Authorizations * Referrals as placed providers in the field * Scanning documents to charts from the Main Fax Inbox * Reviewing, Scanning and approving Home Health and Hospice Inbox/orders * Reviewing, Scanning Lab/Diag results and consulting providers * Prescription Refills * Scanning and reaching out to triage staff for Critical reports from critical fax inbox * Checking Voicemails for Non-Urgent Messages * Scanning and/or Completing MISC paperwork related to patient care (DME, Moving Paperwork, PPOC, LTC) * Medication Reconciliation Progra