UPMC
Healthcare
MedicalAssistantTrainingCoach
“Medical Assistant Training Coach at UPMC. Skills: Medical Assistant Training, Competency-based model, New hire training. Teach technical skill competencies. Evaluate team members' skills”
What You'll Achieve.
Maintain team member evaluation feedback; Ensure competence validation
Industry & Context.
Evenings and weekends
What They're Looking For.
Must Have
High school diploma or equivalent required, Training or related experience required, Basic Life Support (BLS) certification required, CCMA certification required, CMA certification required, RMA certification required, NCMA certification required, NRCMA certification required, LPN or RN certification required, EMT certification required, CNA certification required
Nice to Have
Graduate of a Medical Assistant Program preferred, 1+ years Medical Assistant experience preferred, Urgent care experience preferred
What You'll Do.
Teach technical skill competencies
Evaluate team members' skills
Conduct center orientation
Train team members on competencies
Host Learning Coach Workshop
Complete Airtable compliance documentation
Invest time with team members
Ensure schedule flexibility
Provide in-center coaching
Offer hands-on training
Ensure competence validation
Collaborate with Training Specialists
Support market operation training needs
Assist in maintaining Airtable compliance
Upload Core Competency Checklist
Submit Competency Evaluation
Maintain team member evaluation feedback
Track Core Competency Checklist completion
Submit e-form for completion
Provide feedback on performance
Travel to new hire locations
Work operationally when no training
Provide training support nationally
Attend operations/learning meetings
Conduct patient registration
Secure paperwork and insurance
Verify insurance and eligibility
Schedule patient appointments
Coordinate provider referrals
Answer patient questions
Inform technical staff of patient flow
Prepare patients for examination
Conduct preliminary physical tests
Escalate critical cases
Conduct point of care testing
Provide patient information to provider
Complete order sheets
Maintain supply inventory
Check expiration dates
Maintain medical records
Scan charts to patient files
Collect and sort correspondence
Maintain reception area
Conduct courtesy call-backs
Perform and document daily controls
Maintain Quality Assurance/Quality Control logs
Troubleshoot equipment breakdowns
Perform preventive maintenance
Submit repair tickets
Perform other patient care responsibilities
How You'll Work.
Team & Collaboration
Learning and operations team; Training Specialists; Learning team leaders; Medical Providers; Radiologic Technologist
Applying for this Medical Assistant Training Coach role?
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