One Medical
MedicalAssistantTraineeFloat
“Medical Assistant Trainee - Float at One Medical. Skills: patient care, clinical support, customer service. Use C-I-CARE in all patient interactions. Ensure fluid and positive in-office experience”
What You'll Achieve.
deliver exceptional health care to more consumers; achieve better health outcomes; make a difference in patient care; make a direct impact on patient lives; remove barriers to care; provide exceptional care and support for our patients; ensure a fluid and positive in-office experience; tasking to service level expectations
Industry & Context.
innovative problem solving skills; team problem solving
Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire, Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.
What They're Looking For.
Must Have
At least 1 year of experience in high touch customer or patient facing roles, customer service skills, written and verbal communication skills, A High School Diploma or equivalent, Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, Experience working on collaborative, diverse, multi-disciplinary teams, A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care, A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks, Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire
Nice to Have
additional experience with remote teams a plus
What You'll Do.
Use C-I-CARE in all patient interactions
Ensure fluid and positive in-office experience
Perform all front of house duties
Contribute to team development
Master our technology suite
Perform opening and closing duties
Complete One Medical clinical training
Provide best in class venipuncture services
Perform and assist with extended scope duties
Maintain high standards of in-office care
Care for members beyond the lab room
Answer patient messages
Follow up on lab cases
Assist providers with clerical duties
How You'll Work.
Team & Collaboration
Contribute to team development through rounding; attending team huddles; participating in team problem solving; supporting in office providers with ad hoc asks; Experience working on collaborative, diverse, multi-disciplinary teams
Communication Scope
written and verbal communication skills; tactful interpersonal skills
Applying for this Medical Assistant Trainee - Float role?
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