One Medical

Healthcare

MedicalAssistant(Float)

$48–62k ~AI est. New York, New York, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Medical Assistant (Float) at One Medical. Skills: Patient care, Clinical support, Specimen collection. Use C-I-CARE in patient interactions. Manage patient intake”

Industry & Context.

Healthcare
Problems you'll solve

Problem solving skills

Eligibility Requirements

Flex to other locations

What They're Looking For.

Must Have

6 months relevant experience, Customer service skills, Written and verbal communication skills, High School Diploma or equivalent, Proficiency in computer technology, Experience working on collaborative teams

Nice to Have

Experience with remote teams a plus

What You'll Do.

Use C-I-CARE in patient interactions

Manage patient intake

Manage same day schedule

Schedule follow up appointments

Monitor patient feedback

Provide venipuncture services

Perform non-blood specimen collection

Assist with EKGs/ECGs

Maintain in-office care standards

Answer patient messages

Follow up on lab cases

Assist providers with clerical duties

Complete biometric screening forms

Review medical records

Handle billing inquiries

Complete DOH reporting

Perform front of house duties

Complete paperwork tasks

Task to service level expectations

Contribute to team development

Participate in team problem solving

Support providers with ad hoc asks

Perform opening duties

Perform closing duties

Perform daily office upkeep

Maintain office appearance

Organize office space

Master technology suite

Interact with team members

How You'll Work.

Team & Collaboration

Collaborative teams; Multi-disciplinary teams; Team problem solving; Support in office providers

Communication Scope

Verbal communication; Written communication

Full Job Description

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique wit

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