Medical Assistant
Healthcare
MedicalAssistant-CardiologyClinic
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Medical Assistant - Cardiology Clinic at Medical Assistant. Skills: Patient care, Clinical documentation, Medication administration. Display positive attitude. Apply customer service skills”
Industry & Context.
What They're Looking For.
Must Have
Patient care, Specimen labeling, Medication administration, Computer skills, Documentation skills
Nice to Have
Epic certification preferred
What You'll Do.
Display positive attitude
Apply customer service skills
Utilize service recovery process
Treat customers with dignity
Recognize customer needs
Interact with patients
Interact with visitors
Interact with employees
Advise supervisor of problems
Use time and resources
Perform tasks with supervision
Resolve conflicting matters
Complete tasks timely
Use time and attendance system
Report compliance issues
Keep patients informed
Contribute to patient throughput
Support performance initiatives
Communicate concisely
Use positive non-verbal communication
Promote compliance with regulations
Perform duties ethically
Work cooperatively with teams
Document appropriately
Prepare patient for visit
Collect reason for visit
Assess patient for Abuse
Assess patient for Fall Risk
Assess patient for Functional Assessment
Assess patient for Advance Directives
Record reason for visit
Record current medications
Record social history
Record past medical history
Record Functional Assessment
Record Advance Directives
Administer treatments
Submit charges for treatments
Administer medications
Consider patient growth and development
Use proper technique for patients
Communicate with patients
Communicate with pharmacies
Communicate with hospitals
Communicate with medical personnel
Communicate information between patients and physician
Communicate regarding labs/test results
Communicate regarding medications
Communicate regarding appointments
Communicate with pharmacies regarding refills
Communicate with pharmacies regarding prescriptions
Record all communication
Distribute correspondence
Complete assigned tasks timely
Prepare room for procedures
Provide privacy to patient
Provide instruction to patient
Apply supportive devices
Document supportive devices
Stock treatment rooms
Keep supplies organized
Monitor supplies/linens
Advise nurse of low supplies
Monitor surgical instruments
Package surgical instruments
Label surgical instruments
Send surgical instruments to sterilization
Clean used instruments
Report equipment needing repairs
Update Recommendations
Check Quality Assurance logs
Check Refrigerator logs
Participate in clinic preparation
Gather clinical documentation
Demonstrate knowledge of equipment
Obtain medical records
Scan outside correspondence
Accept and perform otation
How You'll Work.
Team & Collaboration
Work with teams
Communication Scope
Verbal communication; Written communication
Full Job Description
Your job is more than a job. **_GENERAL DUTIES_** **Customer Service** Continuously displays a positive attitude that contributes to improving patient satisfaction results. Applies customer service skills consistent with LCMC’s Customer Service programs. Utilizes the service recovery process to address customers’ concerns or complaints. Treats all customers with dignity, respect, courtesy and compassion. Recognizes customer needs and begins to solve problems as soon as they are apparent. Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment. Displays behaviors which focus on the customer by doing what is appropriate the first time. **Financial Stability** Advises supervisor of current or anticipated problems. Effectively uses time and resources to accomplish their duties. Self-starter who willingly puts forth effort and time and performs tasks with minimal supervision. Resolves conflicting matters and schedules with peers and other staff. Willingly accepts assignments and completes in a timely fashion. Appropriately uses time and attendance system and adheres to related policies and procedures. Be aware of possible compliance issues, specifically concerning fraud and abuse. Report these immediately. **Patient Throughput** Keeps patients informed and gives periodic updates as appropriate. Within the scope of position, positively contributes to organizational goal of patient throughput. **Performance Improvement** Actively promotes and support LCMC’s performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.). Is receptive to differing ideas and embraces change. Verbal and written communications are clear, concise and accurate; uses positive non-verbal communication effectively. Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.). Adheres to CH
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