MedicalAssistant

Medical Assistant The Medical Assistant provides virtual clinical and administrative support for evolvedMD’s psychiatric med management program. This role is critical in ensuring patients receive timely, coordinated care by managing virtual triage, prior authorizations, prescription coordination, and appointment scheduling. Working closely with Psychiatric Consultants, and Clinical Operations team, the Medical Assistant enables providers to focus on delivering high-quality psychiatric care by handling essential non-clinical workflows. This is a fast-paced, execution-focused role ideal for a detail-oriented, proactive individual who thrives in a fully remote environment. Location This is a remote position based in Arizona. Compensation Hourly rate $18 - $22.50 per hour (DOE) $1,200annual technology allowance 401(k) company match up to 3% Key Responsibilities Virtual Triage & Patient Support Serve as a primary point of contact for patient calls and portal messages. Provide virtual support for patient questions, appointment needs, and general patient follow-up. Collect and route lab results, outside records, and other patient information for provider review. Prior Authorization & Insurance Coordination Submit and track prior authorizations for psychiatric medications. Verify insurance eligibility and help resolve medication coverage issues with payers, pharmacies, and internal teams. Prepare patients for virtual visits by confirming demographic and insurance information needed. Prescription & Medication Coordination Support prescription refill requests and prepare items for provider review. Coordinate with pharmacies on medication questions, clarifications, and follow-up needs. Scheduling & Patient Coordination Schedule new and follow-up appointments and help maintain provider calendars. Manage appointment reminders, cancellations, reschedules, and follow-up communication. Documentation & Administrative Support Maintain accurate documentation in the electronic health r