Baars & Bloemhoff

Retail

MedewerkerKlantcontact

€3–3k Utrecht, Utrecht, Netherlands FULL TIME
The Brief

“Medewerker Klantcontact at Baars & Bloemhoff. Answer customer questions via phone, email, chat, app,. Assist customers with logistical, operational, and product-related questions”

Industry & Context.

Retail

What They're Looking For.

Must Have

Minimum 32 hours per week availability

What You'll Do.

Answer customer questions via phone

Assist customers with logistical

and product-related questions

Process and register customer information accurately in systems

Make changes to existing orders based on customer

Maintain customer information up-to-date using CRM system

Maintain contact with colleagues to resolve customer questions

Advise customers on products and services

Translate signals and customer data into improvements

Support follow-up of marketing campaigns

Collaborate with colleagues to improve services

Actively invest in own development and product knowledge

How You'll Work.

Team & Collaboration

Work with logistics colleagues; Collaborate with colleagues

Free ATS check

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