MechanicalEngineer

## Description Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. At Octopus Energy, we're on a mission to revolutionise the energy industry. We believe energy should be affordable, green, and easy for everyone. As a rapidly growing renewable energy supplier, we're looking for talented individuals to join our dynamic team. If you're passionate about sustainability, innovation, and making a positive impact, we'd love to hear from you. We are seeking a passionate field application engineer to join our Product Engineering team at Octopus Energy. As a Field Application Engineer, you will play a crucial role in being the technical interface between the R&D Design teams and the field installation and operations teams. ## What you will do Be the main interface between the product design team and the field installation teams Identify areas for improvement in all aspects of the system from design to manufacturing, installation and processes Provide technical design advice and guidance to the field design teams Work closely with the support, field and the operations teams, provide day to day support to all heat pump installs Actively provide customer support as required Continuously monitor the performance data (e.g. COP/SCOP) collected for every install, debug issues, maintain the issue log, and advise improvements Maintain the spares list and update as a new product is introduced Travel to customer sites as required, as well as to Portadown in Belfast to work closely with the R&D and the manufacturing teams Contribute to the training of the support and installation teams as required Be the owner of technical documentations for installers, customers, logistics Present technical solutions to the design team Analyse warranty returns and interface with suppliers on technical discussions in finding the route cause ## What you'll need Degree in mecha