MeatServiceManager

Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Meat Service Manager **Department:** Meat **FLSA** : Non-Exempt ** _General Function_** This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to sales and service. Provides recipes, meal ideas, solutions for customers’ daily meals, and special event entertaining based on product knowledge in the meat department and possible cross merchandising with other departments. Coordinates the packaging of product for customers’ ease of preparation and pick up. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director; Assistant Mangers of Operations, Perishables, Health Wellness Home; Meat Department Manager or Assistant Meat Department Manager where applicable. Positions that Report to you: Meat Clerks ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience.