Haleon
MEACSCLead
“MEA CSC Lead at Haleon. Skills: Customer Supply Chain, Demand Planning, Logistics, Customer Engagement. Lead Customer Supply Chain (CSC) for the Consumer Healthcare MEA Operating Unit. Develop and execute customer strategies”
What You'll Achieve.
deliver on business objectives including approximately 1B GBP in annual gross sales; optimize service level, customer inventory and cost to serve; delivering when, where, and how our customers and consumers want our products; impact top line sales and profit; driving productivity, flexibility, cost; support the changing customer delivery needs; impact on revenues and costs for both Haleon and our customers; provide key insights on how supply chain activities impact customer and Haleon performance; support our customer operation/customer supply chain activities; ensure that all risks and opportunities are identified and reported; proactively contributing to the development and execution of the BU/region’s strategy
Industry & Context.
analytical skills and attention to detail; ability to assimilate large quantities of data; challenging replenishment, customer operations, supply chain, and collaborative account forecast problems
What They're Looking For.
Must Have
15+ years of relevant experience, 10+ years in a similar supply chain lead role, FMCG/CPG incl. food or Consumer Health/OTC experience, 10+ years of proven experience in customer engagement and collaboration at high level, Multimarket/Regional experience, Proven leadership experience in a multicultural environment, learning and adaptability mindset, Thorough understanding of and experience in Supply Chain function areas, such as forecasting, inventory control or demand planning, Knowledge of ERP (Enterprise Resource Planning) systems, statistical forecasting software, and demand planning software, Required knowledge and experience with forecasting tools and understanding of forecasting algorithms such as time series based demand forecasting
Nice to Have
MEA experience is a plus, analytical skills and attention to detail, ability to assimilate large quantities of data, APICS (Association for Operation Management) certification, CPIM (Certification in Production and Inventory Management) would be considered an asset, Knowledge of SAP is preferred along with a solid understanding of Excel, PowerPoint, PBI and relational database concepts are required, Previous experience with Logistics Software Solutions is an asset, Demonstrated ability to simultaneously handle multiple assignments and prioritize shifting workloads, Excellent professional verbal, written communication, Strong, demonstrated networking skills, Global mobility support will be evaluated on a case-to-case basis
What You'll Do.
Lead Customer Supply Chain (CSC) for the Consumer Healthcare MEA Operating Unit
Develop and execute customer strategies
Optimize service level
customer inventory and cost to serve
Advance and maintain integrated collaboration with other functions
Identify and advance capabilities for eCommerce and Direct to Consumer
Own the Customer supply chain relationship
Establish and maintain strategic supply chain relationships
Ensure Customer voice is embedded and heard
Responsible for all aspects of MEA Supply Chain
Lead warehousing and logistics team
Develop and implement new capabilities
Direct the CSC teams to collaborate with retailers
Provide strategic leadership impacting change
Provide strategic direction for improving business processes
Architect and oversee implementation of solutions
Partner cross-functionally to develop best practices
Oversee the collaborative account forecasting process
Provide thought leadership to the industry
develop and grow the Team resources
Grow and develop senior leaders and team
Manage CSC&L cost to plan
How You'll Work.
Team & Collaboration
Advancing and maintaining integrated collaboration with other functions of Quality Supply Chain and Commercial; Primary contact between the Quality & Supply Chain Procurement (QSCP) and Sales organisations; member of the MEA QSCP Leadership Team; understanding the cross-functional, broader OU business context; Establish and maintain strategic supply chain relationships with Senior Supply Chain and Operations Leadership resources at our customers; Ensure that the Customer voice is embedded and heard across all QSCP; Direct the CSC teams in their efforts to collaborate with and influence our retailers; Partnering cross-functionally to develop and influence best practices; Oversee the collaborative account forecasting process between CSC and Sales; Provide thought leadership to the industry by serving as the Haleon representative on key supply chain leadership forums; Demonstrate enterprise leadership skills on the MEA QSCP Leadership Team
Communication Scope
Excellent professional verbal, written communication
Process & Methodology
Demonstrated ability to simultaneously handle multiple assignments and prioritize shifting workloads
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