efm Logistics
Logistics and Supply Chain
MDMSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“MDM Specialist at efm Logistics. Skills: MDM, Systems implementation, Process governance. Deliver implementation timely. Deliver implementation accurately”
What You'll Achieve.
Ensure quality solution; Meet customer needs; Eliminate discrepancies
Industry & Context.
Issue resolution; Problem solve invoicing; Problem solve credit issues; Find efficiency opportunities
What They're Looking For.
Must Have
12 months Analytical experience, 12 months Systems experience, Intermediate Excel, Advanced Excel, MS Office proficiency, Track record of problem solving, Mathematical ability, Creative thinking ability, Ability to work in fast-paced environment, Ability to work in high-volume environment, Adaptable in dealing with changing conditions
What You'll Do.
Deliver implementation timely
Deliver implementation accurately
Build detailed documentation
Resolve issues with long-term solution
Train stakeholders on processes
Train stakeholders on systems
Validate zones against contracts
Validate fees against contracts
Validate rates against contracts
Communicate proactively
Follow up efficiently
Resolve discrepancy matters
Support broader functions
Solve invoicing issues
Find efficiency opportunities
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders
Full Job Description
At the heart of our service offering are our people and our promise to deliver an unmatched logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. We have an exciting opportunity to be a part of our Finance Operations team as an MDM Specialist. The MDM Specialist’s role is to set up and manage complex systems and processes for our new and existing customers ensuring a quality solution is provided to meet customer needs. This includes the strictest levels of governance and accountability for system accuracy. **Requirements** As an MDM Specialist you will be responsible for: * Timely and accurate delivery of implementation * Build detailed documentation and workflows * Issue resolution with long-term solution * Ongoing training with stakeholders to enhance processes and systems moving forward * Validation of zones, fees and rates against contracts, to eliminate discrepancies * Proactive communication and follow up to efficiently resolve all discrepancy matters with internal and external stakeholders * Support of the broader functions as required * Problem solve invoicing and credit issues & find efficiency opportunities **Experience required** * Minimum of 12 months of Analytical and/or Systems experience * MS Office (Intermediate – Advanced Excel) * Successful track record of problem solving * Demonstrate strong mathematical ability * Proven creative thinking ability to overcome customer challenges * Ability to work in a fast-paced and high-volume environment * Adaptable in dealing with every-changing conditions This is a fantastic opportunity to take the next step in your career at efm Logistics and develop new skills, taking on exciting challenges. You will be well supported through the transition to ensure you are set up for success. **Applications close COB Friday 12th June 2026.**
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