Hope Services
Retail Team
MaterialHandler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Material Handler at Hope Services. Greet donors courteously. Unload donations from vehicles”
Industry & Context.
Constant physical activity, Lifting large loads, Moving large loads, Sorting large loads, Work flexible hours
What They're Looking For.
Must Have
High School Diploma or Equivalent, Experience in retail, thrift, or clothing store
Nice to Have
Read, write and speak English, Basic math aptitude
What You'll Do.
Greet donors courteously
Unload donations from vehicles
Maintain accurate daily donor counts
Keep donation area neat
Place items into material handling equipment
Transfer material handling equipment
Perform quality control on merchandise
Dispose of unsellable merchandise
Place priced items on display
Maintain neatness of displays
Maintain acceptable attendance standards
Maintain personal hygiene standards
Maintain dress code standards
Work closely with store management
Ensure donations reach sales floor
Demonstrate good work habits
Maintain a positive attitude
Be a positive role model
Ensure all safety rules adhered to
Report accidents or injuries immediately
Maintain client confidentiality
How You'll Work.
Team & Collaboration
Work with store management; Work with other associates; Work with individuals with disabilities
Full Job Description
## Description Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley >>>> ASPIRE to Excellence CARF Accredited >>>> 2024 Great Nonprofits Top-Rated Nonprofit >>>> Four-star Charity Navigator >>>> 2024 Candid Gold Seal of Transparency <<<<< *Salary: $16.50/hr Purpose: Represents Hope Services at our retail thrift store and is responsible for greeting and assisting donors; unloading, perform initial quality assessment of merchandise, sort the merchandise and ensure that the donation receiving area operates efficiently. Provide support services by working with individuals with disabilities. Principle Responsibilities: The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1) Greets donors in a courteous manner. 2) Unloads donations from vehicles, offers tax receipts, and maintains accurate daily donor counts. 3) Keeps the area observed by donors neat, clean, and well organized. 4) Pre-sorts donated goods and places items into the designated material handling equipment. 5) Transfer material handling equipment to the area to be sorted, graded, and hung. 6) Perform quality control, and dispose of unsellable merchandise according to store's disposal policies. 7) Place priced items on display, maintain neatness and cleanliness of displays. 8) Maintains acceptable attendance, personal hygiene, and dress code standards. 9) Works closely with store management and other
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