Hope Services
Nonprofit
MaterialHandler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Material Handler at Hope Services. Skills: Material handling, Donation processing, Customer service. Greeting donors. Assisting unloading”
Industry & Context.
Ability to make quick decisions regarding merchandise quality
Constant physical activity, lifting, moving and sorting large loads of materials all day long, May be exposed to dirt and dust, Must be able to work flexible hours
What They're Looking For.
Must Have
experience working in a retail, thrift, or clothing store
Nice to Have
Ability to read, write and speak English
What You'll Do.
Performing initial quality assessment of merchandise
Ensuring donation receiving area operates efficiently
Providing support services by working with individuals with disabilities
Unloading donations from vehicles
Offering tax receipts
Maintaining accurate daily donor counts
Keeping the area observed by donors neat
Pre-sorting donated goods
Placing items into designated material handling equipment
Transferring material handling equipment to the area to be sorted
Performing quality control
Disposing of unsellable merchandise according to store's disposal policies
Placing priced items on display
Maintaining neatness and cleanliness of displays
Working closely with store management and other associates to ensure donations reach the sales floor in a timely manner
Cleaning up all work areas at the end of each shift
Demonstrating good works habits for employees and program participants
Maintaining a positive attitude towards the operation of the entire facility
Being a positive role model for individuals receiving rehabilitation services
Ensuring all safety rules are adhered to
Reporting accidents or injuries immediately
Maintaining a high level of confidentiality regarding Hope Services clients
How You'll Work.
Team & Collaboration
Works closely with store management and other associates; Develop and maintain effective working relationships with supervisors, co-workers, customers, donors, and persons receiving services
Communication Scope
Ability to read, write and speak English
Full Job Description
## Description Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley >>>> ASPIRE to Excellence CARF Accredited >>>> 2024 Great Nonprofits Top-Rated Nonprofit >>>> Four-star Charity Navigator >>>> 2024 Candid Gold Seal of Transparency <<<<< *Salary: $17.95 per hour Purpose: Represents Hope Services at our retail thrift store and is responsible for greeting and assisting donors; unloading, perform initial quality assessment of merchandise, sort the merchandise and ensure that the donation receiving area operates efficiently. Provide support services by working with individuals with disabilities. Principle Responsibilities: The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1) Greets donors in a courteous manner. 2) Unloads donations from vehicles, offers tax receipts, and maintains accurate daily donor counts. 3) Keeps the area observed by donors neat, clean, and well organized. 4) Pre-sorts donated goods and places items into the designated material handling equipment. 5) Transfer material handling equipment to the area to be sorted, graded, and hung. 6) Perform quality control, and dispose of unsellable merchandise according to store's disposal policies. 7) Place priced items on display, maintain neatness and cleanliness of displays. 8) Maintains acceptable attendance, personal hygiene, and dress code standards. 9) Works closely with store management an
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