ATR

Aviation

MaterialAccountManager

singapore FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Professional candidates.

The Brief

“Material Account Manager at ATR. Skills: Account Management, Supply Chain, Customer Support. Act as the "Voice of the Customer". Ensure operational continuity”

What You'll Achieve.

Ensure operational continuity; Ensure material availability; Ensure long-term strategic planning

Industry & Context.

Aviation

What They're Looking For.

Must Have

Minimum 2 years within the Aviation industry (Materials/Supply Chain/Technical Support), Professional fluency in written and verbal English

Nice to Have

Diploma or ‘A’ Degree in Logistics or Aviation preferred

What You'll Do.

Act as the "Voice of the Customer"

Ensure operational continuity

Ensure material availability

Ensure long-term strategic planning

Conduct structured customer reviews

Identify material pain points

Identify customer expectations

Identify operational requirements

Maintain oversight of customer priorities

Maintain oversight of urgent requirements

Analyze material support KPIs

Present performance data

Establish collaborative Action Plans

Collaborate on maintenance forecasting

Collaborate on line maintenance stock strategies

Provide Commercial and Sales departments market intelligence

Assist in developing value-based propositions

Provide demand visibility

Provide accurate prioritization

Serve as primary internal focal point

Synchronize Technical

Support resolution of AOG scenarios

Act as escalation point for NBO

Resolve complex material queries

Identify potential material dissatisfaction

Identify supply risks

Communicate risks to Customer Support Directors

How You'll Work.

Team & Collaboration

Align diverse internal departments (Supply, Repairs, Commercial) to prioritize customer needs; Synchronize Technical, Commercial, Supply, and Repair departments for seamless service delivery

Communication Scope

Translate complex supply chain data into clear, actionable insights

Full Job Description

****Job Description:**** _About us_ ATR is the **world 's number one aircraft manufacturer in regional aviation** providing a new generation of turboprops. We are a joint venture between **two European aeronautical heavyweights, Airbus and Leonardo.** From the world’s largest cities, to our planet’s most remote regions**, our purpose is to deliver air travel** to people, communities and businesses in an **innovative, sustainable and modern way.** **A TR Eastern Support (AES) **based in Singapore is the primary hub for supporting the Asian and Pacific regions. The dedicated team comprises departments such as Support & Services, Quality, HR, Commercial and Finance. If you strive for excellence, are driven by **ambition** , **trust **and **respect** as we are, then get your career off to a flighting start with ATR! **Our leadership profile:** **People Centric Entrepreneurial Inspiring Exemplary Innovative Humble** **At ATR y****ou will work with passionate colleagues to make a difference in a human size company with attractive advantages!** We are looking for a **Material Account Manager** to come onboard in our Services directorate. _Your Mission_ The Materials Manager serves as the strategic liaison between ATR’s Global Supply Chain and its regional operators. Following the implementation of the New Back Office (NBO), this role is designed to transition from transactional processing to high-level account management. The primary objective is to act as the "Voice of the Customer" within ATR, ensuring operational continuity, material availability, and long-term strategic planning for assigned operators. _ACTIVITIES_ **Customer Engagement & Strategic Planning** * **Voice of Customer ( VoC): **Conduct structured customer reviews and site visits to identify material pain points, expectations, and operational requirements. * **Backlog Management: **Maintain real-time oversight of customer priorities and urgent requirements to ensure supply chain alignment. * **Performance B

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