ATR
Aviation
MaterialAccountManager
Neural analysis suggests this role is
optimal for Professional candidates.
“Material Account Manager at ATR. Skills: Account Management, Supply Chain, Customer Support. Act as the "Voice of the Customer". Ensure operational continuity”
What You'll Achieve.
Ensure operational continuity; Ensure material availability; Ensure long-term strategic planning
Industry & Context.
What They're Looking For.
Must Have
Minimum 2 years within the Aviation industry (Materials/Supply Chain/Technical Support), Professional fluency in written and verbal English
Nice to Have
Diploma or ‘A’ Degree in Logistics or Aviation preferred
What You'll Do.
Act as the "Voice of the Customer"
Ensure operational continuity
Ensure material availability
Ensure long-term strategic planning
Conduct structured customer reviews
Identify material pain points
Identify customer expectations
Identify operational requirements
Maintain oversight of customer priorities
Maintain oversight of urgent requirements
Analyze material support KPIs
Present performance data
Establish collaborative Action Plans
Collaborate on maintenance forecasting
Collaborate on line maintenance stock strategies
Provide Commercial and Sales departments market intelligence
Assist in developing value-based propositions
Provide demand visibility
Provide accurate prioritization
Serve as primary internal focal point
Synchronize Technical
Support resolution of AOG scenarios
Act as escalation point for NBO
Resolve complex material queries
Identify potential material dissatisfaction
Identify supply risks
Communicate risks to Customer Support Directors
How You'll Work.
Team & Collaboration
Align diverse internal departments (Supply, Repairs, Commercial) to prioritize customer needs; Synchronize Technical, Commercial, Supply, and Repair departments for seamless service delivery
Communication Scope
Translate complex supply chain data into clear, actionable insights
Full Job Description
****Job Description:**** _About us_ ATR is the **world 's number one aircraft manufacturer in regional aviation** providing a new generation of turboprops. We are a joint venture between **two European aeronautical heavyweights, Airbus and Leonardo.** From the world’s largest cities, to our planet’s most remote regions**, our purpose is to deliver air travel** to people, communities and businesses in an **innovative, sustainable and modern way.** **A TR Eastern Support (AES) **based in Singapore is the primary hub for supporting the Asian and Pacific regions. The dedicated team comprises departments such as Support & Services, Quality, HR, Commercial and Finance. If you strive for excellence, are driven by **ambition** , **trust **and **respect** as we are, then get your career off to a flighting start with ATR! **Our leadership profile:** **People Centric Entrepreneurial Inspiring Exemplary Innovative Humble** **At ATR y****ou will work with passionate colleagues to make a difference in a human size company with attractive advantages!** We are looking for a **Material Account Manager** to come onboard in our Services directorate. _Your Mission_ The Materials Manager serves as the strategic liaison between ATR’s Global Supply Chain and its regional operators. Following the implementation of the New Back Office (NBO), this role is designed to transition from transactional processing to high-level account management. The primary objective is to act as the "Voice of the Customer" within ATR, ensuring operational continuity, material availability, and long-term strategic planning for assigned operators. _ACTIVITIES_ **Customer Engagement & Strategic Planning** * **Voice of Customer ( VoC): **Conduct structured customer reviews and site visits to identify material pain points, expectations, and operational requirements. * **Backlog Management: **Maintain real-time oversight of customer priorities and urgent requirements to ensure supply chain alignment. * **Performance B
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