Company

Mastering&FulfillmentOperator

Seoul, South Korea FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Mastering & Fulfillment Operator. Skills: Mastering, Fulfillment, QC service, video and audio QC, transcoding, packaging. Ensure that packages mastered playback correctly, in sync and to client requirements. Responsible for ensuring high quality services are released on behalf of clients, as well as provide QC service for both long and short form content”

What You'll Achieve.

Monitor performance and KPI’s

Industry & Context.

Problems you'll solve

Actively monitor project risks to foresee problems and proactively identify solutions to rectify; Analyse and monitor production workflows to identify problems and recommend solutions that will improve performance; problem-solving skills

Eligibility Requirements

Willing to travel as required. Domestic and Internationally

What They're Looking For.

Must Have

Previous experience in a media operations environment or similar role, Demonstrated knowledge of major media software and hardware such as Adobe CC, DaVinci Resolve, Clipster & Transkoder, Demonstrated ability to develop new procedures and processes, Understanding of video codecs, formats, frame rates etc., understanding of Mac, Linux and Windows operating systems, Knowledge of basic command line operations, Ability to work well in a small team and independently, problem-solving skills, Ability to remain calm under tight deadlines, Basic level understanding of data management and workflows, Ability to explain in depth technical solutions to clients, Professionalism, confidentiality, and diplomacy

Nice to Have

VTR knowledge of current and redundant formats is favourable, English language skills is highly regard but not necessary

What You'll Do.

Ensure that packages mastered playback correctly

in sync and to client requirements

Responsible for ensuring high quality services are released on behalf of clients

as well as provide QC service for both long and short form content

Perform all QC requirements including video and audio

Perform transcoding and packaging as determined by client requirements

Actively monitor project risks to foresee problems and proactively identify solutions to rectify

Analyse and monitor production workflows to identify problems and recommend solutions that will improve performance

Provide simplified explanations of technical workflows

procedures and definitions

Other related technical/administrative tasks

How You'll Work.

Team & Collaboration

Communicate and collaborate with management from other departments; Develop and maintain relationships with clients and stakeholders; Collaborate and cross-train team members when required; Ability to work well in a small team and independently

Communication Scope

Communicate and collaborate with management from other departments; Develop and maintain relationships with clients and stakeholders; Provide simplified explanations of technical workflows, procedures and definitions; Ability to explain in depth technical solutions to clients

Process & Methodology

Actively monitor project risks to foresee problems and proactively identify solutions to rectify

Full Job Description

## Job Mastering & Fulfillment Operator ## ## Description **Position Title** Mastering & Fulfilment Operator – Korea _The regular working schedule for this position is Wednesday through Sunday_ **Primary Responsibilities:** * Ensure that packages mastered playback correctly, in sync and to client requirements * Responsible for ensuring high quality services are released on behalf of clients, as well as provide QC service for both long and short form content * Perform all QC requirements including video and audio * Perform transcoding and packaging as determined by client requirements * Actively monitor project risks to foresee problems and proactively identify solutions to rectify * Communicate and collaborate with management from other departments * Develop and maintain strong relationships with clients and stakeholders * Collaborate and cross-train team members when required * Monitor performance and KPI’s * Analyse and monitor production workflows to identify problems and recommend solutions that will improve performance * Provide simplified explanations of technical workflows, procedures and definitions * Willing to travel as required. Domestic and Internationally * Other related technical/administrative tasks * English language skills is highly regard but not necessary **What you bring:** The ideal candidate will possess the following knowledge, experience, and skill-set: * Previous experience in a media operations environment or similar role * Demonstrated knowledge of major media software and hardware such as Adobe CC, DaVinci Resolve, Clipster & Transkoder * Demonstrated ability to develop new procedures and processes * Understanding of video codecs, formats, frame rates etc. * Strong understanding of Mac, Linux and Windows operating systems * Knowledge of basic command line operations * VTR knowledge of current and redundant formats is favourable * Ability to work well in a small team and independently * Strong problem-solving skills * Ability to remain cal

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