Ryder
Logistics
MasterScheduler
Neural analysis suggests this role is
optimal for Entry candidates.
“Master Scheduler at Ryder. Skills: Scheduling, Customer Service, Problem Solving. Provide delivery scheduled dates to end customer. Resolve inventory and service problems”
What You'll Achieve.
Accomplish related results as measured by established site metrics
Industry & Context.
Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution
Ability to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
What They're Looking For.
Must Have
1 year or more in related experience, Ability to work specified shift, Ability to work for the set wage amount, Ability to follow work procedures and safety rules, Ability to read, understand, and follow directions/instructions, Ability to interpret material, Ability to effectively communicate verbally and in writing with associates and/or customers, Ability to operate Microsoft Office tools & templates, Ability to operate various office equipment as needed, Ability to perform simple math calculations, Appropriate eye, hand and foot coordination to properly use various equipment and/or tools, Ability to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
Nice to Have
Proficient in using MS Office applications, Internet Explorer, Microsoft Project, Visio, and Access Intermediate
What You'll Do.
Provide delivery scheduled dates to end customer
Resolve inventory and service problems
Facilitate customer service issue resolution
Provide Customer Service for multiple MXD Group clients
Record and maintain scheduling information
Maintain end customer records
Resolve product or service problems
Contribute to team effort
Maximize routing capacity
Report scheduling issues timely
Follow proper scheduling Standard Operating Procedures (SOP’s)
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Act as liaison to facilitate customer service issue resolution; Contribute to team effort by accomplishing related results
Communication Scope
Effectively communicate verbally and in writing with associates and/or customers
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : **We are immediately hiring a Master Scheduler in Wilmer, TX for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.** * Pay Type: Salary * Annual Salary Pay: $50,000-$55,000 annually based on experience * Schedule: Monday-Friday 06:00am-02:30pm (Must be flexible) When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: * Medical, Dental, Vision Benefits start at 30 Days * 401 (K) Savings Plan with a company match * Discounted employee stock purchase options * Quality employee discounts that actually save you money on tools, cars, appliances, travel and more * All major holidays paid and Paid time off within your first year * Up to 12 weeks paid maternity leave **Apply Here With Ryder Today** We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran **Summary** Responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems. Act as liaison to facilitate customer service issue resolution Provide Customer Service for multiple MXD Group clients **Essential Functions** * Record and maintain scheduling information Maintain end customer records by updating account information * Resolve product or service problems by clarifying the customer’s
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