Wynn Resorts
Hospitality
MassageTherapist
Neural analysis suggests this role is
optimal for entry candidates.
“Massage Therapist at Wynn Resorts. Skills: Massage therapy, Customer service. Provide massage services. Maintain spa facility standards”
What You'll Achieve.
Maximize opportunities for departmental revenue
Industry & Context.
Lift or maneuver 30 pounds, Standing, Walking, Varied schedules
What They're Looking For.
Must Have
2 years massage therapy experience, 2 years customer service experience, Massachusetts Gaming Commission registration, Massage State Board of Massachusetts licensing
Nice to Have
High school or equivalent degree
What You'll Do.
Provide massage services
Maintain spa facility standards
Coordinate within Spa Department
Implement Encore core values
Participate in departmental goals
Monitor operational changes
Contribute to departmental performance
Enforce property policies
Deliver maximum service satisfaction
Contribute to company communication
Keep informed of department developments
Manage multiple priorities
Understand resort features
Maintain positive attitude
Ensure cleanliness standards
Abide by licensing requirements
Be aware of guest experience
Assist peers and guests
Maintain treatment rooms
Perform massage services
Follow treatment protocols
Modify treatments based on needs
Retain knowledge of services
Suggest other services
Suggest retail products
Work with safety as priority
Maintain industry knowledge
Perform job-related duties
How You'll Work.
Team & Collaboration
Support department team members; Assist peers; Assist guests; Assist other departments; Assist leaders
Communication Scope
Respond to inquiries; Present information
Full Job Description
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Hourly Pay: $10.66-$10.66 In addition to the hourly rate, this position receives 20 % commission from the cost of Spa & Salon services provided. The Encore Boston Harbor Therapist - Spa will be responsible for ongoing coordination within the Spa Department. Responsible for providing all massage services to every guest according to Encore Service Standards in the spa facility or any other venues on the Encore Resort property where massage services are offered. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: * Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. * Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. * Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. * Verifies that all applicable internal polici
Applying for this Massage Therapist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Wynn Resorts?
Real rants from real employees. Read before you apply.