Wolt
MassAccountManagementExecutive,Germany
Neural analysis suggests this role is
optimal for Entry candidates.
“Mass Account Management Executive, Germany at Wolt. Skills: Account management, Operational success, Performance improvement. Improve operational success scalably. Ensure restaurants remain active”
What You'll Achieve.
Improve partner performance; Contribute to Wolt growth; Ensure high data quality; Ensure reliable portfolio data
Industry & Context.
Process improvement
What They're Looking For.
Must Have
1-2 years professional experience, Very good German and English, Proficient with Excel/Google Sheets, Proficient with CRM systems, Completed economics degree, Relevant professional experience
Nice to Have
Experience in Hospitality, Experience in Gastronomy, Experience in Food Delivery
What You'll Do.
Improve operational success scalably
Ensure restaurants remain active
Ensure restaurants remain available
Ensure restaurants remain engaged
Support partners to improve performance
Utilize new features like Promotions
Utilize new features like Ads
Contribute to Wolt growth
Ensure high data quality
Ensure reliable portfolio data
Manage operational health
Optimize operational performance
Implement initiatives for Promotions
Implement initiatives for Deals
Implement initiatives for Ads
Ensure correct reporting
Ensure reliable reporting
Support campaign rollouts
How You'll Work.
Team & Collaboration
Cross-functional teams
Full Job Description
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Bei Wolt setzen wir uns dafür ein, das lokale Leben besser zu machen – für unsere Kundinnen ebenso wie für unsere Partner. In Deutschland betreut unser Mass Account Management (MAM) Team tausende Restaurantpartner im ganzen Land. Jetzt suchen wir einen Mass Account Management Executive, um gemeinsam den operativen Erfolg dieser Partner im großen Maßstab weiterzuentwickeln. Deine Aufgaben Als Mass Account Management Executive spielst du eine wichtige Rolle dabei, den operativen Erfolg unserer Restaurantpartner skalierbar zu verbessern. Du bist Teil eines Teams, das sicherstellt, dass tausende Restaurants aktiv, verfügbar und mit den kommerziellen Tools von Wolt engagiert bleiben. Mithilfe von Daten, klaren Strukturen und skalierbarer Kommunikation unterstützt du unsere Partner dabei, ihre Performance zu verbessern, neue Funktionen wie Promotions und Ads zu nutzen und so zum Wachstum von Wolt beizutragen – bei gleichzeitig hoher Datenqualität und verlässlichen Portfolio-Daten. Dein Arbeitsalltag umfasst: Steuerung und Optimierung der operativen Gesundheit und Performance eines großen Restaurantportfolios Monitoring und Verbesserung zentraler KPIs wie Verfügbarkeit, Aktivitätsrate, Ablehnungsrate und Churn Konzeption und Umsetzung von Initiativen zur Steigerung
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