WIZELINE

AI-native technology solutions provider

MarketingOperationsSpecialist

Mexico City, Mexico; Guadalajara, Mexico; Mexico Remote Friendly
The Brief

“Marketing Operations Specialist at WIZELINE. Skills: marketing automation platforms, Salesforce Marketing Cloud (SFMC), AMPscript, SQL, complex multi-step automations, API integrations, automated data synchronization, troubleshoot and debug complex automation failures. Design, build, code, and deploy complex multi-step marketing journeys and automated workflows. Develop, troubleshoot, and optimize automation workflows, resolving failures in live campaigns and high-volume marketing operations”

What You'll Achieve.

drive operational efficiency through systems integration; ensuring accurate and high-volume campaign delivery; stabilizing, optimizing, and scaling automation workflows; improve customer experience and reduce manual processes; support personalized and scalable campaigns; improve operational efficiency and scalability; ensure platform stability and reliability; accelerating market entry and driving business transformation

Industry & Context.

AI native technology solutions provider
Problems you'll solve

Excellent problem-solving skills with a logic-driven approach; Proven ability to troubleshoot and debug complex automation failures

What They're Looking For.

Must Have

5–7 years of hands-on experience with marketing automation platforms such as Salesforce Marketing Cloud (SFMC), Adobe Journey Optimizer (AJO), HubSpot, or similar, Expert-level experience with SFMC Journey Builder, Automation Studio, and Business Unit configuration, proficiency in AMPscript and SQL, Experience building and managing complex multi-step automations in SFMC Automation Studio, understanding of relational databases and Data Extensions, Hands-on experience supporting API integrations and automated data synchronization, understanding of marketing data architecture and platform interoperability, Technical knowledge of IP warming, Sender Authentication Package (SAP), and DNS records, Proven ability to troubleshoot and debug complex automation failures, attention to detail and operational ownership mindset, Experience improving workflows through automation and scalable technical solutions, Excellent problem-solving skills with a logic-driven approach, Ability to work cross-functionally and communicate technical concepts clearly

Nice to Have

AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows., Proficiency in SSJS (Server-Side JavaScript), Salesforce Marketing Cloud Developer Certification or equivalent certification, Knowledge of Python for advanced data manipulation and automation use cases, Experience with Customer Data Platforms (CDPs) and identity resolution systems, Experience with Git, version control practices, and release management processes, Experience supporting enterprise-scale marketing ecosystems and high-volume campaigns, Prior experience optimizing deliverability and automation governance frameworks, Experience mentoring junior team members or providing technical enablement

What You'll Do.

and deploy complex multi-step marketing journeys and automated workflows

and optimize automation workflows

resolving failures in live campaigns and high-volume marketing operations

Create and maintain advanced personalization logic using AMPscript

and conditional content

Design and optimize complex SQL queries

Support API integrations and automated data synchronization across marketing platforms and customer data ecosystems

Own end-to-end automation logic

including dependencies between journeys

and execution systems

Migrate and transform legacy workflows into scalable and maintainable automation solutions

Execute and support QA validation processes for dynamic content

personalization rules

and campaign targeting accuracy

Implement and maintain technical standards for automation builds

and data handling processes

Monitor email deliverability performance

and compliance with CAN-SPAM

and other applicable regulations

Identify technical debt and automate recurring manual processes to improve operational efficiency and scalability

Monitor automation system performance and ensure platform stability and reliability

Partner with stakeholders and CMS L4 teams to evaluate technical feasibility and estimate automation requirements for new initiatives

automation architecture

and operational processes

Provide technical mentorship and operational guidance to Junior Analysts

Manage and configure business units

and platform settings within SFMC and related tools

How You'll Work.

Team & Collaboration

Partner with stakeholders and CMS L4 teams to evaluate technical feasibility and estimate automation requirements for new initiatives; Ability to work cross-functionally and communicate technical concepts clearly; Provide technical mentorship and operational guidance to Junior Analysts; Experience mentoring junior team members or providing technical enablement

Communication Scope

communicate technical concepts clearly

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